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Microsoft Defender for Cloud Apps vs. ReliaQuest GreyMatter

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Defender for Cloud Apps

    Score7.8 out of 10
    N/AMicrosoft Defender for Cloud Apps (formerly Microsoft Cloud App Security) is a multimode cloud access security broker.N/A

    ReliaQuest GreyMatter

    Score10 out of 10
    N/AReliaQuest offers Open XDR-as-a-Service via ReliaQuest GreyMatter, a cloud-native Open XDR platform that brings together telemetry from any security and business solution—on-premises, in one or multiple clouds--to unify detection, investigation, response and resilience. ReliaQuest combines technology and 24/7/365 security expertise to give organizations the visibility and coverage they require to make their cybersecurity program more effective. ReliaQuest, headquartered in Tampa, boasts hundreds…N/A
    Pricing
    Microsoft Defender for Cloud AppsReliaQuest GreyMatter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Defender for Cloud AppsReliaQuest GreyMatter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Defender for Cloud AppsReliaQuest GreyMatter
    Considered Both Products
    Microsoft
    No answer on this topic
    ReliaQuest
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    10 Answers
    No answers on this topic
    User Ratings
    Microsoft Defender for Cloud AppsReliaQuest GreyMatter
    Likelihood to Recommend
    8.1
    (12 ratings)
    7.0
    (1 ratings)
    Usability
    8.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Defender for Cloud AppsReliaQuest GreyMatter
    Likelihood to Recommend
    Microsoft
    Microsoft Defender for Cloud Apps is well suited when working with other Microsoft Applications. For example, if you are working with Microsoft Office 365 it works very well when implementing CASB features. It works when implementing monitoring or blocks on Sanctioned applications however customizing the message to users is not that great.
    Incentivized
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    ReliaQuest
    Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.
    Incentivized
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    Pros
    Microsoft
    • The integration to Microsoft Entra ID is seamless, which allows Conditional Access to redirect the session to Microsoft Defender for Cloud App for it to take actions (Block or Monitor).
    • Tracker users' activity is very good when troubleshooting or running an investigate.
    • Detecting risky users through tight integration with Microsoft Entra ID is a very good feature.
    • Detecting mass downloads and blocking the download of files from non-manage company devices is a very good feature as well.
    Incentivized
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    ReliaQuest
    • SOC service.
    • Managed services.
    • Correlation searches.
    Incentivized
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    Cons
    Microsoft
    • It takes some time to scan and apply the policies when there is some sensitive information.
    • After it applies the policies, it works, but there is a delay.
    • It doesn't provide any way to scan Microsoft Teams when an external exchange of images is happening. You can always do the filtering on the documents during the chat, but if there is an image, then some kind of OCR capability is required to detect it. At present, there is no way [Microsoft Cloud App Security] can go and detect those kinds of images and alert us
    Incentivized
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    ReliaQuest
    • Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
    • RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.
    Incentivized
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    Usability
    Microsoft
    The interface is pretty simple and easy to use; however, you will need to do a lot of investigative research on your own to get comfortable with it. Originally, many of the Microsoft security tools had their own seperate consoles. Overtime, they have blended into one interface which is the ideal state. In some cases it is clear Microsoft had to pick which console a certain feature or setting was going to reside in and this leads to some confusion. For example, DLP is managed through Defender for Cloud Apps but you will also need to jump into Purview. For things like reverse proxy on your M365 tenant, you will need to go into Azure and setup conditional access rules. Not a big problem and I can understand why the settings are located where they are but for someone just starting out with Defender for Cloud Apps, it will take some time to figure out.
    Incentivized
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    ReliaQuest
    No answers on this topic
    Support Rating
    Microsoft
    I have not utilized actual support but the Sales and Product teams have been super helpful in moving our implementation forward and showing us the best practices.
    Incentivized
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    ReliaQuest
    No answers on this topic
    Alternatives Considered
    Microsoft
    More flexible and more features with easy integration with cloud services like Microsoft Azure and other cloud services. Overall both gives similar features but we prefer Microsoft cloud app security due to its high threat detection rate. mostly we have been able to stop the threat in very very less time.
    Incentivized
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    ReliaQuest
    Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.
    Incentivized
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    Return on Investment
    Microsoft
    • Cloud App Security saves us thousands of dollars finding and rectifying apps security issues
    • Identity Security Posture helps the organization identity stay in shape, saving thousands of dollars on security consultations
    • The cost of suffering a breach cannot be quantified, CAS helps minimize the chances of the attackers succeeding, with excellent historical logging for most operations
    Incentivized
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    ReliaQuest
    • RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
    • RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.
    Incentivized
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