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Microsoft Dynamics 365 Customer Insights vs. Optimizely Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365 Customer Insights
Score 9.0 out of 10
N/A
Microsoft Dynamics 365 Customer Insights is a customer journey analytics tool, providing audience insights to unify customer data to generate AI-powered insights in real time, and understand customer behavior using digital and cross-channel analytics.
$1,500
per tenant, per month (includes 100,000 profiles)
Optimizely Analytics
Score 0.0 out of 10
N/A
A customer journey analytics and product analytics solution, now part of Optimizely. It is used to understand how a product's features are being used. Users can segment usage by cohorts and attributes, and see how user behavioral patterns trend over time.N/A
Pricing
Microsoft Dynamics 365 Customer InsightsOptimizely Analytics
Editions & Modules
Dynamics 365 Customer Insights
from $1,500
per tenant, per month (includes 100,000 profiles)
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics 365 Customer InsightsOptimizely Analytics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Microsoft Dynamics 365 Customer InsightsOptimizely Analytics
Considered Both Products
Microsoft Dynamics 365 Customer Insights
Verified User
Anonymous
Chose Microsoft Dynamics 365 Customer Insights
I believe this is the only product I have used in this category. I've used different CRM platforms (Microsoft Dynamics, HubSpot, Salesforce); however, none of these stack up against Microsoft Dynamics 365 Customer Insights. Information in CRM is more informational than …
Verified User
Anonymous
Chose Microsoft Dynamics 365 Customer Insights
Not sure if any other software had been evaluated
Optimizely Analytics

No answer on this topic

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User Ratings
Microsoft Dynamics 365 Customer InsightsOptimizely Analytics
Likelihood to Recommend
8.8
(0 ratings)
-
(0 ratings)
User Testimonials
Microsoft Dynamics 365 Customer InsightsOptimizely Analytics
Likelihood to Recommend
Customer [behavior] in your company website or app
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Centralize customer data
  • Help us understand client's behavior
  • Efficient and reliable information
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Difficult to integrate with other microsoft tools
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
I believe this is the only product I have used in this category. I've used different CRM platforms (Microsoft Dynamics, HubSpot, Salesforce); however, none of these stack up against Microsoft Dynamics 365 Customer Insights. Information in CRM is more informational than insightful and customer-driven. CRM [has] been used more to house client data and not in any reports that are beneficial.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Great customer activities tracking.
  • Creating invoices is quick.
  • Profitable marketing reports creation has improved.
Cedeno Amanda | TrustRadius Reviewer
Cedeno Amanda
.NET Software Engineer
Read full review
No answers on this topic
ScreenShots