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Microsoft Dynamics 365 Field Service (FieldOne) vs. MiX Now

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Microsoft Dynamics 365 Field Service (FieldOne)

4 Reviews and Ratings

MiX Now

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Field Service (FieldOne)

    Score8.3 out of 10
    		N/AMicrosoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM).

    $20

    per month per user

    MiX Now

    		N/AN/AN/A

    $35

    per month

    Pricing
    Microsoft Dynamics 365 Field Service (FieldOne)MiX Now
    Editions & Modules
    Subsequent qualifying1 Dynamics 365 app
    $20
    per month per user
    First Dynamics 365 app
    $95
    per month per user
    Basic
    $35
    per month
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Field Service (FieldOne)MiX Now
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUser must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.—
    More Pricing Information
    Best Alternatives
    Microsoft Dynamics 365 Field Service (FieldOne)MiX Now
    Small Businesses
    Kickserv
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 Field Service (FieldOne)MiX Now
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics 365 Field Service (FieldOne)MiX Now
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Field Service is [...] one of the best tools when it comes to delivering on-site service to customer locations. Organizations can follow [a] proactive and predictive service model by using Connected Field Service, [which] provides capabilities to connect to IoT devices and to remotely diagnose, monitor, and service the devices by integrating with Microsoft Azure IoT Hub and using Microsoft Azure IoT Hub PaaS offering.
    Incentivized
    Verified User
    Read full review
    Mix Telematics
    No answers on this topic
    Pros
    Microsoft
    • Optimized Resource Scheduling - both manual and automatic.
    • Field Service (Dynamics 365) mobile app for the field service agents
    • Seamless Integration with other [Microsoft] Dynamics 365 Apps through Dataverse and other Power Platform products
    Incentivized
    Verified User
    Read full review
    Mix Telematics
    No answers on this topic
    Cons
    Microsoft
    • Being a part of Dynamics 365 Customer Engagement Apps and as it uses Power Platform, to fully leverage all the features and understand its capabilities, one has to know those related products and technologies also.
    • Field Service Mobile support is ending in June 2022, and transitioning to the new Field Service (Dynamics 365) [so that] is something the existing customers would have to plan [for].
    Incentivized
    Verified User
    Read full review
    Mix Telematics
    No answers on this topic
    Return on Investment
    Microsoft
    • ROI has increased along with customer satisfaction after the organization has adopted Microsoft Dynamics 365 Field Service.
    Incentivized
    Verified User
    Read full review
    Mix Telematics
    No answers on this topic
    ScreenShots