Microsoft Dynamics 365 Field Service: The most powerful Cloud-based AI-Driven IoT-connected Feature-rich field service solution out there !!!!
September 15, 2021
Microsoft Dynamics 365 Field Service: The most powerful Cloud-based AI-Driven IoT-connected Feature-rich field service solution out there !!!!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Dynamics 365 Field Service (FieldOne)
[Microsoft] Dynamics 365 Field Service is used for making our customers happy by serving them proactively and efficiently using AI-Driven, Mobile Supportive, IoT Enabled, Optimized Resource Scheduling, etc., features of the product.
It is used by the Customer Service Department of the organization.
With [Microsoft] Dynamics 365 Field Service, [the] organization has now a system and [...] robust processes defined to serve our customers, which used to be manual earlier and difficult to track and report on.
It is used by the Customer Service Department of the organization.
With [Microsoft] Dynamics 365 Field Service, [the] organization has now a system and [...] robust processes defined to serve our customers, which used to be manual earlier and difficult to track and report on.
- Optimized Resource Scheduling - both manual and automatic.
- Field Service (Dynamics 365) mobile app for the field service agents
- Seamless Integration with other [Microsoft] Dynamics 365 Apps through Dataverse and other Power Platform products
- Being a part of Dynamics 365 Customer Engagement Apps and as it uses Power Platform, to fully leverage all the features and understand its capabilities, one has to know those related products and technologies also.
- Field Service Mobile support is ending in June 2022, and transitioning to the new Field Service (Dynamics 365) [so that] is something the existing customers would have to plan [for].
- Universal resource scheduling
- Field Service Mobile App (Dynamics 365)
- Connected Field Service
- ROI has increased along with customer satisfaction after the organization has adopted Microsoft Dynamics 365 Field Service.
Do you think Microsoft Dynamics 365 Field Service (FieldOne) delivers good value for the price?
Yes
Are you happy with Microsoft Dynamics 365 Field Service (FieldOne)'s feature set?
Yes
Did Microsoft Dynamics 365 Field Service (FieldOne) live up to sales and marketing promises?
Yes
Did implementation of Microsoft Dynamics 365 Field Service (FieldOne) go as expected?
Yes
Would you buy Microsoft Dynamics 365 Field Service (FieldOne) again?
Yes