monday dev vs. Userback

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday dev
Score 8.2 out of 10
N/A
monday dev is a product to plan, track, and ship software while staying connected to the business, featuring AI capabilities that allow it to analyze bugs as they are submitted, summarize product documents, and automatically assign tasks.
$36
per month 3 seats (minimum)
Userback
Score 0.0 out of 10
N/A
Userback is a visual feedback and bug-reporting platform built for product, QA, and support teams who need to close the gap between what users report and what developers can actually act on. Instead of vague tickets, users submit feedback directly on the page via a screen recording, screenshot, or annotated capture — automatically paired with technical context like console logs, network requests, browser/OS details, and session replay. Key capabilities…
$39
per month
Pricing
monday devUserback
Editions & Modules
Basic
$12
per month per seat
Standard
$14.5
per month per seat
Pro
$25
per month per seat
Enterprise
Contact Sales
Team
$39
per month
Business
$99
per month
Business Plus
$199
per month
Offerings
Pricing Offerings
monday devUserback
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans start at 3 seats. Yearly save 18%Discount available for annual billing.
More Pricing Information
Features
monday devUserback
Project Management
Comparison of Project Management features of Product A and Product B
monday dev
8.0
10 Ratings
7% above category average
Userback
-
Ratings
Task Management8.010 Ratings00 Ratings
Resource Management8.010 Ratings00 Ratings
Gantt Charts8.59 Ratings00 Ratings
Scheduling7.910 Ratings00 Ratings
Support for Agile Methodology7.89 Ratings00 Ratings
Support for Waterfall Methodology8.09 Ratings00 Ratings
Document Management8.09 Ratings00 Ratings
Email integration7.98 Ratings00 Ratings
Mobile Access8.19 Ratings00 Ratings
Timesheet Tracking7.99 Ratings00 Ratings
Change request and Case Management7.99 Ratings00 Ratings
Budget and Expense Management8.06 Ratings00 Ratings
Search8.010 Ratings00 Ratings
Visual planning tools7.710 Ratings00 Ratings
Agile Development
Comparison of Agile Development features of Product A and Product B
monday dev
7.8
10 Ratings
1% above category average
Userback
-
Ratings
DevOps Tool Integrations7.49 Ratings00 Ratings
Code Review8.46 Ratings00 Ratings
Code Collaboration8.36 Ratings00 Ratings
Velocity Calculation8.07 Ratings00 Ratings
Dependencies and Blockers6.89 Ratings00 Ratings
Best Alternatives
monday devUserback
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Score 8.9 out of 10
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Score 8.9 out of 10
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Planview AgilePlace
Planview AgilePlace
Score 7.6 out of 10
GitLab
GitLab
Score 8.9 out of 10
Enterprises
Planview AgilePlace
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Score 7.6 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
monday devUserback
Likelihood to Recommend
8.4
(12 ratings)
-
(0 ratings)
Likelihood to Renew
9.0
(2 ratings)
-
(0 ratings)
Usability
7.9
(12 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
monday devUserback
Likelihood to Recommend
monday.com
I find Monday helpful for lead management. It's great because details like phone, email, and addresses are specific columns from which we can grab data and pull it into other areas. It's great to see who is assigned what and to know what the next steps are for your leads. We use a different scheduling tool with our team, as that calendar view isn't as robust.
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Userback
No answers on this topic
Pros
monday.com
  • Managing specific objectives
  • Automation
  • Integration and interaction with GitHub
  • Scheduling and feedback effectively
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Userback
No answers on this topic
Cons
monday.com
  • Sometimes, it's a little technical to set up. Someone who isn't particularly savvy will have a hard time setting it up.
  • Sometimes there are glitches in the automations.
  • The comments areas can be confusing- how they nest. Things can get lost in there.
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Userback
No answers on this topic
Likelihood to Renew
monday.com
We are very likely to renew, because it has been really useful
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Userback
No answers on this topic
Usability
monday.com
I give a ten for monday dev's usability because it was a really smooth transition coming from Jira to monday dev. All team members also felt that way. When managing projects, the quality and various options I am able to customize views and columns for each task is really a dealbreaker. Approved.
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Userback
No answers on this topic
Support Rating
monday.com
Good engagement from account manager
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Userback
No answers on this topic
Implementation Rating
monday.com
No I wasn't involved
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Userback
No answers on this topic
Alternatives Considered
monday.com
It is at least as good as these tools, in many ways, it is better because it is easier to use and setup. It doesn't require a full-time admin like these tools do. It does lack some of the detailed reporting and such that these offer, but the product is still young and growing. These are much more well-developed tools
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Userback
No answers on this topic
Return on Investment
monday.com
  • Although the initial operational cost is usually somewhat high, it is really worth considering in an environment with more than 10 employees working together.
  • In project costing (web development) it is quite acceptable and falls within the scope of the final product quote.
  • I don't have exact numbers or percentages (because I'm not in charge of that section) but I can say that it falls within a good to acceptable ROI range.
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Userback
No answers on this topic
ScreenShots

Userback Screenshots

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