TrustRadius

monday dev vs. Userback

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday dev
Score 8.3 out of 10
N/A
monday dev is a product to plan, track, and ship software while staying connected to the business, featuring AI capabilities that allow it to analyze bugs as they are submitted, summarize product documents, and automatically assign tasks.
$12
per month per seat
Userback
Score 0.0 out of 10
N/A
Userback is a visual feedback and bug-reporting platform built for product, QA, and support teams who need to close the gap between what users report and what developers can actually act on. Instead of vague tickets, users submit feedback directly on the page via a screen recording, screenshot, or annotated capture — automatically paired with technical context like console logs, network requests, browser/OS details, and session replay. Key capabilities…
$39
per month
Pricing
monday devUserback
Editions & Modules
Basic
$12
per month per seat
Standard
$14.5
per month per seat
Pro
$25
per month per seat
Enterprise
Contact Sales
Team
$39
per month
Business
$99
per month
Business Plus
$199
per month
Offerings
Pricing Offerings
monday devUserback
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans start at 3 seats. Yearly save 18%Discount available for annual billing.
More Pricing Information
Community Pulse
monday devUserback
Considered Both Products
monday dev
Verified User
Anonymous
Chose monday dev
Monday is better than Jobber, as it gives you a place to see where all the jobs are and what the current status is. Everyone in the company can go to and see that view. It's not dependent on the status of the employee. Excel is much more technical and requires much more work to …
Steven Hamrell | TrustRadius Reviewer
Steven Hamrell
Director, Product Management
Chose monday dev
It is at least as good as these tools, in many ways, it is better because it is easier to use and setup. It doesn't require a full-time admin like these tools do. It does lack some of the detailed reporting and such that these offer, but the product is still young and growing. …
Verified User
Anonymous
Chose monday dev
We selected it because of our previous positive experience with monday dev. In addition, it gave us more options to tie in other parts of our business so it’s under one umbrella and then further automate things. The over tracking and monitoring ability is far better than others …
Rodrigo Miyabara | TrustRadius Reviewer
Rodrigo Miyabara
Product Manager / Consultant
Chose monday dev
I think that overall the way that monday dev stands out among its competitors is the great design layout and also its ease of use. Most platforms have so many steps when editing a project or customizing its view, and when you work with monday dev, you are able to customize it …
Userback

No answer on this topic

Features
monday devUserback
Project Management
Comparison of Project Management features of Product A and Product B
monday dev
8.0
Ratings
7% above category average
Userback
-
Ratings
Task Management8.00 Ratings00 Ratings
Resource Management8.00 Ratings00 Ratings
Gantt Charts8.50 Ratings00 Ratings
Scheduling7.90 Ratings00 Ratings
Support for Agile Methodology7.80 Ratings00 Ratings
Support for Waterfall Methodology7.90 Ratings00 Ratings
Document Management8.00 Ratings00 Ratings
Email integration7.80 Ratings00 Ratings
Mobile Access8.20 Ratings00 Ratings
Timesheet Tracking7.90 Ratings00 Ratings
Change request and Case Management7.80 Ratings00 Ratings
Budget and Expense Management7.90 Ratings00 Ratings
Search7.90 Ratings00 Ratings
Visual planning tools7.70 Ratings00 Ratings
Agile Development
Comparison of Agile Development features of Product A and Product B
monday dev
7.8
Ratings
0% above category average
Userback
-
Ratings
DevOps Tool Integrations7.40 Ratings00 Ratings
Code Review8.30 Ratings00 Ratings
Code Collaboration8.30 Ratings00 Ratings
Velocity Calculation8.00 Ratings00 Ratings
Dependencies and Blockers6.90 Ratings00 Ratings
Best Alternatives
monday devUserback
Small Businesses
GitLab
GitLab
Score 8.8 out of 10
GitLab
GitLab
Score 8.8 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 7.9 out of 10
GitLab
GitLab
Score 8.8 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 7.9 out of 10
GitLab
GitLab
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
monday devUserback
Likelihood to Recommend
8.5
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
monday devUserback
Likelihood to Recommend
If you do web programming, code integration with your remote team, and/or software development that requires real-time monitoring of development progress, monday dev is an excellent tool for this. Like its base platform, Monday.com, monday dev is developed and attempts to integrate into a very "new era" organizational system of digital whiteboards, only now focused more on productivity and helping developers to be comfortable in remote work.
CL
Carlos Lopez
Animation and VFX Engineer
Read full review
No answers on this topic
Pros
  • Tracking
  • Changing Status
  • Backlog
Rodrigo Miyabara | TrustRadius Reviewer
Rodrigo Miyabara
Product Manager / Consultant
Read full review
No answers on this topic
Cons
  • Sometimes, it's a little technical to set up. Someone who isn't particularly savvy will have a hard time setting it up.
  • Sometimes there are glitches in the automations.
  • The comments areas can be confusing- how they nest. Things can get lost in there.
Verified User
Anonymous
Read full review
No answers on this topic
Likelihood to Renew
We are very likely to renew, because it has been really useful
Husnain Mushtaq | TrustRadius Reviewer
Husnain Mushtaq
Project Manager
Read full review
No answers on this topic
Usability
This has been one of the better software implementations and acquisitions that I have been a part of in the last 20 years. The ease of setup, use, and training make this a simple and quick tool to implement in any organization. The usability is so simple that the uptime to start using it is nearly 0.
Steven Hamrell | TrustRadius Reviewer
Steven Hamrell
Director, Product Management
Read full review
No answers on this topic
Support Rating
Good engagement from account manager
Verified User
Anonymous
Read full review
No answers on this topic
Implementation Rating
No I wasn't involved
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
Monday is better than Jobber, as it gives you a place to see where all the jobs are and what the current status is. Everyone in the company can go to and see that view. It's not dependent on the status of the employee. Excel is much more technical and requires much more work to set up.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Although the initial operational cost is usually somewhat high, it is really worth considering in an environment with more than 10 employees working together.
  • In project costing (web development) it is quite acceptable and falls within the scope of the final product quote.
  • I don't have exact numbers or percentages (because I'm not in charge of that section) but I can say that it falls within a good to acceptable ROI range.
CL
Carlos Lopez
Animation and VFX Engineer
Read full review
No answers on this topic
ScreenShots

Userback Screenshots

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