Monday is customizable and what you make of it.
March 28, 2025

Monday is customizable and what you make of it.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday dev

We use Monday for lead management and project management for our team internally. We keep all notes about a project on Monday. We also use it to send automated emails to our clients and free up our administrative time. Finally, we use it to send reminders about billing and reviews.

Pros

  • Sending automated emails.
  • Keeping lists of clients.
  • Flagging specific dates for when you need to contact people.

Cons

  • Sometimes, it's a little technical to set up. Someone who isn't particularly savvy will have a hard time setting it up.
  • Sometimes there are glitches in the automations.
  • The comments areas can be confusing- how they nest. Things can get lost in there.
  • We can more easily grab the KPIs for our quarterly reviews.
  • There are no automatic charts or reports I can pull for the quarter. Everything is manually gathered.
  • Doesn't give us job costing.
It's fairly intuitive and user-friendly, but other coworkers have struggled with it.
Monday is better than Jobber, as it gives you a place to see where all the jobs are and what the current status is. Everyone in the company can go to and see that view. It's not dependent on the status of the employee. Excel is much more technical and requires much more work to set up.

Do you think monday dev delivers good value for the price?

Yes

Are you happy with monday dev's feature set?

Yes

Did monday dev live up to sales and marketing promises?

Yes

Did implementation of monday dev go as expected?

Yes

Would you buy monday dev again?

Yes

I find Monday helpful for lead management. It's great because details like phone, email, and addresses are specific columns from which we can grab data and pull it into other areas. It's great to see who is assigned what and to know what the next steps are for your leads. We use a different scheduling tool with our team, as that calendar view isn't as robust.

monday dev Feature Ratings

DevOps Tool Integrations
6
Code Review
Not Rated
Velocity Calculation
Not Rated
Dependencies and Blockers
8
Task Management
6
Resource Management
5
Gantt Charts
5
Scheduling
2
Support for Agile Methodology
4
Support for Waterfall Methodology
4
Document Management
3
Email integration
7
Mobile Access
7
Timesheet Tracking
5
Change request and Case Management
4
Search
3
Visual planning tools
4
Budget and Expense Management
5

Comments

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