Kandji is well-suited for the following: - Onboarding remote employees (we are a remote company). Kandji offers zero-touch deployment via Apple Business Manager, making it incredibly easy to configure our Macs. -Maintaining security and compliance for Apple devices -Managing a fleet of iOS devices in the field. Where it's less appropriate: -When there is a mixed OS environment -If you have a highly custom or script-heavy environment.
If you manage an Apple fleet, Mosyle is great value and and easy to use tool. I've used several MDM providers and by far Mosyle is a great partner to work with. Payload's are easy to create and they have a great graphic showing what the status of your payload deployment is
Problem after problem after problem with employees getting locked out of their laptops, (which was the whole reason we switched to Kandji - to prevent that from happening), employees ultimately having to factory reset their laptops to get back in, pop-ups that never go away, and continuous password sync issues.
Price points. When they first started, they were definitely less expensive than other options. Now they are about in-line once you get to Fuse and compare to other options.
I gave it an 8/10 because overall, it offers a spotless and intuitive interface that makes routine device management easy. Features such as onboarding, app deployment, and compliance enforcement are handy, thanks to the various blueprints we can set up. The only reason I didn't give it a 10 is that it lacks some advanced configurations, and the reporting aspect is not as customizable.
It's completely hosted in the cloud, the dashboard is easy to navigate and powerful to use. I don't have much time to poke around in different tools, but I'm rarely frustrated logging into Mosyle and getting the job done. I usually have positive vibes when using Mosyle for management. No massive UI overhauls, but still changes to include new features.
With Intune, they aren’t friendly with Macs. We had to add each app individually and constantly update the packages for updates. Even when we do everything right, it still doesn’t work all the time
Mosyle's cost is something that has these other vendors beat. On top of that, the feature set and ease of use is by far the biggest reason why someone with an Apple fleet should use Mosyle
They promised us we could add devices as needed. I even had that written in an email. However, they rescinded that promise and required us to add devices in buckets of 50. That means, since we had 55 users, we had to pay for 100 licenses.
Password issues were made much worse by using Kandji instead of our old MDM (Hexnode).
Overall, Kandji created major headaches with laptop instead of improving.
When we were using Mosyle it was a joy to work with and use. I'd switch back if I didn't already have a full MDM environment up and running.
Mosyle development and support are responsive. When I first set this up, I made a feature request that I had ready for use within a 3-hour turn around.
