Moveworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Moveworks
Score 8.0 out of 10
N/A
Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
Pricing
Moveworks
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Moveworks
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
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User Ratings
Moveworks
Likelihood to Recommend
8.0
(1 ratings)
User Testimonials
Moveworks
Likelihood to Recommend
ServiceNow
Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
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Pros
ServiceNow
  • Understanding employee questions and serving up information and answers
  • Very easy to add new content into the chatbot
  • Excellent customer support
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Cons
ServiceNow
  • Conversations, asking users refining questions to better tailor responses
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Return on Investment
ServiceNow
  • 22% reduction in calls to support channels
  • Employee growth without needing to add support personnel
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