Likelihood to Recommend Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
Read full review I believe Oracle Secure Global Desktop is better used on a larger device such as a desktop or laptop, as the Android platform is a bit confusing when initially introduced to fellow employees who were familiar with the other layout.
Read full review Pros Easy to organize and group servers. Many different protocols for remote access. The ability to make use of external applications for non-directly supported protocols. Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick. Easy to export and share config with new team members (be mindful of what you do with passwords though). Read full review Very secure. Simple layout that is easily understood by different levels of experience. My company works with Linux and Windows - Oracle Secure Global Desktop easily operates on both platforms. Read full review Cons The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that. It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually. Read full review Is not supported on Apple devices. Support on Android - the functionality feels flimsy and the layout isn't as user friendly as I thought it would be in comparison to when it is used on a desktop platform. Initially, when first using the product a year or so ago, I received a lot of complaints of random error messages. Though that problem seems to have been solved in the interim. Read full review Support Rating Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
Read full review Alternatives Considered Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
Read full review Tarantella gave us a lot of issues, but with Oracle Secure Global Desktop [we got] the huge portfolio of Oracle applications from almost any browser, without the headache of application dependencies, plugins, java etc. My fellow employees like the way Oracle Secure Global Desktop gives us the "feel" of many little desktops but with one machine.
Read full review Return on Investment Very easy to hand over connections to new starters. Having multiple remote protocols in one place is a massive time saver. Read full review Efficiency is definitely a good description. The easy to use platform allows fellow employees to move through their online apps with ease. Applying new online apps is a lot easier, as we do not have to rely on a central server to pull information. As our client is national, it's good to have quick, reliable cloud access to all sensitive materials without worrying about security issues. Read full review ScreenShots