mRemoteNG vs. SupremeViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
mRemoteNG
Score 8.8 out of 10
N/A
mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
SupremeViewer
Score 8.9 out of 10
N/A
SupremeViewer is a lightweight Remote Desktop Access software with a free option, that allows to connect and control a computer from a remote location. It is used for variety of purposes, including: screen sharing, file transfer, and remote desktop control. The software consist of two parts: client (SupremeViewer Client) and server (SupremeViewer Server). The users install SupremeViewer Client software on their devices to connect to host computers where the SupremeViewer Server is…
$0
Designed for personal and small business use (companies with less than 20 employees and revenue less than $5 million).
Pricing
mRemoteNGSupremeViewer
Editions & Modules
No answers on this topic
Free
$0
Designed for personal and small business use (companies with less than 20 employees and revenue less than $5 million).
Enterprise
Contact Sales
Designed for enterprise customers (large companies with more than 20 employees and revenue more than $5 million).
Offerings
Pricing Offerings
mRemoteNGSupremeViewer
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
mRemoteNGSupremeViewer
Features
mRemoteNGSupremeViewer
Remote Administration
Comparison of Remote Administration features of Product A and Product B
mRemoteNG
8.6
6 Ratings
9% above category average
SupremeViewer
9.1
4 Ratings
14% above category average
Screen sharing8.01 Ratings9.14 Ratings
File transfer5.33 Ratings9.14 Ratings
Secure remote access with Smart Card authentication10.01 Ratings00 Ratings
Over-the-Internet remote session9.53 Ratings9.14 Ratings
Remote management of servers & workstations10.06 Ratings00 Ratings
Remote Active Directory® management9.13 Ratings00 Ratings
Centralized management dashboard9.13 Ratings00 Ratings
Session record10.01 Ratings00 Ratings
Annotations7.01 Ratings00 Ratings
Monitoring and Alerts9.01 Ratings00 Ratings
Multi-platform remote control7.26 Ratings00 Ratings
Instant message00 Ratings9.04 Ratings
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mRemoteNGSupremeViewer
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Medium-sized Companies
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Score 9.5 out of 10
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Score 9.5 out of 10
Enterprises
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Score 9.5 out of 10
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Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
mRemoteNGSupremeViewer
Likelihood to Recommend
9.1
(6 ratings)
8.9
(4 ratings)
Usability
9.0
(3 ratings)
-
(0 ratings)
User Testimonials
mRemoteNGSupremeViewer
Likelihood to Recommend
Open Source
Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
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SupremeViewer
SupremeViewer is best for troubleshooting technical issues on remote computers. You can do connections all over the world without any configurations. Just run or install and connect. It is secured and works behind NAT. The easy installation process without additional configuration helps a lot when our customers need to run the server.
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Pros
Open Source
  • Easy to organize and group servers.
  • Many different protocols for remote access.
  • The ability to make use of external applications for non-directly supported protocols.
  • Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.
  • Easy to export and share config with new team members (be mindful of what you do with passwords though).
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SupremeViewer
  • Remote Access
  • File Transfer
  • Quick and easy to use
  • Getting Screenshots for Analysis
  • Live chat during remote sessions
  • Multiple sessions to one server
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Cons
Open Source
  • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
  • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
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SupremeViewer
  • Only email support
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Usability
Open Source
Because it is easy to use once installing. The interface is very intuitive and there are help files available for anyone needing further set up assistance. For someone who is currently overwhelmed with managing too many things in too many places, mRemote simplifies this and puts the power back in the administrators hands with their intuitive interface.
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SupremeViewer
No answers on this topic
Support Rating
Open Source
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
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SupremeViewer
No answers on this topic
Alternatives Considered
Open Source
Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
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SupremeViewer
At the beginning we used Windows Remote Desktop service. The main problem with Remote Desktop was that the remote computer needs a publicly visible IP address which will allow us to connect to that PC. For that reason we started using TeamViewer. TeamViewer works great behind NAT and with its free option was best solution for small company as ours. I think that now they are mainly targeting corporate customers and the price of their products is too high for us. This led us to look for other solutions. That's how we discovered SupremeViewer.
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Return on Investment
Open Source
  • Very easy to hand over connections to new starters.
  • Having multiple remote protocols in one place is a massive time saver.
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SupremeViewer
  • By using SupremeViewer we actually save on shipping costs and time.
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ScreenShots

SupremeViewer Screenshots

Screenshot of SupremeViewer Server, which allows remote access to the computer where it is running/installed. SupremeViewer Server authenticate users by providing ID and Password. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of SupremeViewer Client. This allows users to connect and interact with remote computers and servers located anywhere in the globe via internet. The users can install or run this application on their local computer and use it to connect to a remote computer where the SupremeViewer Server is installed.Screenshot of the Installation and setup of unattended access to the remote device — this option requires to install a lightweight application on the remote computers. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of the "run only" option, that lets the user troubleshoot a remote computer through an on-demand remote session, with no software installation required. It allows temporary remote access, without having administrative rights on the remote computer.Screenshot of an active remote session in SupremeViewer.Screenshot of SupremeViewer - active remote session.