TrustRadius

MuleSoft Anypoint Platform vs. NovelVox CTI Connector

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Anypoint Platform
Score 8.1 out of 10
N/A
The Anypoint Platform developed by MuleSoft and acquired by Salesforce in early 2018 is designed to connect apps, data, and devices anywhere, on-premises or in the cloud. This platform was built to offer out-of-the-box connectors as well as tools that architects and developers can adopt quickly to design, build and manage the entire lifecycle of their APIs, applications, and products.N/A
NovelVox CTI Connector
Score 0.0 out of 10
N/A
NovelVox CTI connector integrates a telephony system with the 3rd party application. The CTI controls are embedded within the CRM or ticketing application and further it can be integrated with other open API applications. CTI connector enables agents to offer quicker resolution with customer information displayed on screen even before answering the call. NovelVox CTI connector for Cisco, Avaya, Genesys and Mitel save agents from switching screen by fetching data directly from the core…N/A
Pricing
MuleSoft Anypoint PlatformNovelVox CTI Connector
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Anypoint PlatformNovelVox CTI Connector
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
MuleSoft Anypoint PlatformNovelVox CTI Connector
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
MuleSoft Anypoint PlatformNovelVox CTI Connector
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
MuleSoft Anypoint Platform
8.6
10 Ratings
6% above category average
NovelVox CTI Connector
-
Ratings
Pre-built connectors8.810 Ratings00 Ratings
Connector modification8.510 Ratings00 Ratings
Support for real-time and batch integration8.510 Ratings00 Ratings
Data quality services8.310 Ratings00 Ratings
Data security features8.610 Ratings00 Ratings
Monitoring console9.010 Ratings00 Ratings
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MuleSoft Anypoint PlatformNovelVox CTI Connector
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User Ratings
MuleSoft Anypoint PlatformNovelVox CTI Connector
Likelihood to Recommend
9.1
(20 ratings)
-
(0 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
6.8
(4 ratings)
-
(0 ratings)
User Testimonials
MuleSoft Anypoint PlatformNovelVox CTI Connector
Likelihood to Recommend
Salesforce
MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.
Verified User
Anonymous
Read full review
NovelVox
No answers on this topic
Pros
Salesforce
  • API Manager provides easy API Policy Governance. You do not have to manage multiple platforms for managing the policies.
  • Supports hybrid Mule EBS environments. You can configure both CouldHub-based and on-premise-based API using Mulesoft API manager in a similar manner.
  • It's very easy to implement API proxy.
  • User friendly UI.
  • Single platform to manage all.
Deepak Kushwaha | TrustRadius Reviewer
Deepak Kushwaha
Tech Arch Sr. Analyst
Read full review
NovelVox
No answers on this topic
Cons
Salesforce
  • Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
  • Not a value product, tends to be expensive.
  • Takes a while for developers to learn to use Mulesoft Anypoint.
A
Verified User
Cloud Solutions Administrator
Read full review
NovelVox
No answers on this topic
Usability
Salesforce
simple and easy graphics and containers helps developers to write complex flows
Federica Bianco | TrustRadius Reviewer
Federica Bianco
Integration architect
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NovelVox
No answers on this topic
Support Rating
Salesforce
Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.
Verified User
Anonymous
Read full review
NovelVox
No answers on this topic
Alternatives Considered
Salesforce
Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.
Verified User
Anonymous
Read full review
NovelVox
No answers on this topic
Return on Investment
Salesforce
  • Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
  • An excellent option to develop microservices and real-time integrations.
  • Not as robust in handling large data volumes, Informatica is better in that respect.
Nikhil Kohli | TrustRadius Reviewer
Nikhil Kohli
Service Delivery Lead
Read full review
NovelVox
No answers on this topic
ScreenShots

Anypoint Platform Screenshots

Screenshot of Connect any endpoints using out-of-the-box connectors, dynamic connectivity to API specifications, or by building reusable connectors with Anypoint DevKit™.Screenshot of A reporting suite that provides a real-time view of API consumption trends and operational performance. Analytics provides insight into how your API is being used and informs forward-looking design decisions.Screenshot of A platform to engage with API developers and drive adoption. Share documentation, examples and manage developer access from a single platform.

NovelVox CTI Connector Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of