Munin vs. PacketTrap (Discontinued)

Single window to look for hardware statistics and application monitoring. Easy to configure, and a lot of stuff is available online related to its configuration. However, the team at Munin should work on the mobile applications as well and also look for bundling professional services at a cost. That will be helpful for startups to hook to Munin instead of running across websites for the integration.

I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.

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• Hardware stats.
• Application stats.
• Ease of admin.
• Simple interface.

• Network monitoring was pretty on point. Not a lot of false positives.
• Easy to deploy.
• Easy to use.

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• Mobile application.
• Pre builtin modules for unix, cisco, hp devices.
• Alert Notifications over SMS and call.
• Web hook integrations with Slack, pagerduty etc.

• Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
• Integration with other systems, but again, it is EOL, so doesn't matter.
• MiB library needs a refresh, but again, EOL.

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Ease of admin and relatively easy to configure. People have been using it for decades, so the market is well aware of its functionality, and you will get answers to most of the questions or problems. Community support is also there to seek advice. In a nutshell, people are well aware, and it's stable.

Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info