What users are saying about
7 Ratings
1 Ratings
7 Ratings
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Score 7.9 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

Munis

Munis is great for any sort of data keeping and accounting work. There are features of Munis that I am still not familiar with even after 6 years of use. Munis would not be very good for a point of sale sort of operation like a retail store because it just simply is not set up for that sort of operation.
Kristen Reeves | TrustRadius Reviewer

Orderwave

If you manage orders of physical goods, Orderwave works just fine! They integrate with many e-comm platforms and are generally well-suited to those who sell products on their site, who want to send automated order receipts and confirmation emails, and for accounting purposes to tally up total sales (including taxes, shipping costs, etc.). The fact that they also integrate with our email platform makes it extra useful so I can really hone in on segmentation and order history. That's pretty invaluable to me, as an email marketer. If you don't sell goods, I can't see it being appropriate
Steffany Winkelmann | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Munis
8.8
Orderwave
Pay calculation
Munis
10.0
Orderwave
Benefit plan administration
Munis
6.0
Orderwave
Direct deposit files
Munis
9.0
Orderwave
Salary revision and increment management
Munis
10.0
Orderwave

Customization

Munis
10.0
Orderwave
API for custom integration
Munis
10.0
Orderwave
Plug-ins
Munis
10.0
Orderwave

Security

Munis
10.0
Orderwave
Single sign-on capability
Munis
10.0
Orderwave
Role-based user permissions
Munis
10.0
Orderwave

Reporting & Analytics

Munis
9.3
Orderwave
Dashboards
Munis
10.0
Orderwave
Standard reports
Munis
9.6
Orderwave
Custom reports
Munis
8.2
Orderwave

General Ledger and Configurable Accounting

Munis
9.9
Orderwave
Accounts payable
Munis
10.0
Orderwave
Accounts receivable
Munis
10.0
Orderwave
Global Financial Support
Munis
10.0
Orderwave
Primary and Secondary Ledgers
Munis
10.0
Orderwave
Intercompany Accounting
Munis
10.0
Orderwave
Localizations
Munis
10.0
Orderwave
Journals and Reconciliations
Munis
10.0
Orderwave
Enterprise Accounting
Munis
9.2
Orderwave
Configurable Accounting
Munis
10.0
Orderwave
Centralized Rules Framework
Munis
10.0
Orderwave
Standardized Processes
Munis
9.5
Orderwave

Order Management

Munis
10.0
Orderwave
Credit card processing
Munis
10.0
Orderwave

Subledger and Financial Process

Munis
9.8
Orderwave
Automated Invoice Processing
Munis
8.9
Orderwave
Shared Services Payments
Munis
10.0
Orderwave
Billings Management
Munis
10.0
Orderwave
Customer Receipt Applications
Munis
10.0
Orderwave
Customer Collections
Munis
10.0
Orderwave
Revenue Recognition
Munis
9.5
Orderwave
Cash Management
Munis
9.5
Orderwave
Asset Management
Munis
9.0
Orderwave
Travel & Expense Management
Munis
10.0
Orderwave
Budgetary Control & Encumbrance Accounting
Munis
10.0
Orderwave
Period Close
Munis
9.5
Orderwave
Transactions Tax
Munis
10.0
Orderwave
Subledger Reconciliations
Munis
10.0
Orderwave
3rd Party Accounting Systems
Munis
10.0
Orderwave

Project Financial Management

Munis
9.6
Orderwave
Budgeting and Forecasting
Munis
10.0
Orderwave
Project Costing
Munis
7.6
Orderwave
Cost Capture
Munis
7.6
Orderwave
Capital Project Management
Munis
10.0
Orderwave
Customer Invoicing
Munis
10.0
Orderwave
Customer Contract Compliance
Munis
10.0
Orderwave
Project Revenue Recognition
Munis
10.0
Orderwave
Project Financial Performance Analysis
Munis
10.0
Orderwave
Project Financials Dashboard
Munis
10.0
Orderwave
Real-time Financial Reporting
Munis
10.0
Orderwave
Embedded Business Intelligence
Munis
10.0
Orderwave
Project Planning Collaboration
Munis
10.0
Orderwave

Procurement

Munis
10.0
Orderwave
Requisitions-to-Purchase Orders Integrated
Munis
10.0
Orderwave

Pros

Munis

  • Excellent for the municipal Financial program. Completely paperless.
  • Workflow is easy and easy to adjust.
  • Very Very user friendly even for the non computer savvy employees.
  • Windows based so easy to navigate.
  • Excellent help desk.
Anonymous | TrustRadius Reviewer

Orderwave

  • Order management is clearly important when you run an e-commerce platform. As I can only speak from a marketing perspective (not business intelligence or finance), please know I may be limited in what I know/share. It's seriously a ridiculously useful piece of software. Anyhow. Orderwave allows me to pull in order information into Listrak, our ESP (email service provider). With this information, I can segment on SO many levels such as order total, number of orders, date of last (or all) purchase(s), what was purchased, over what period of time X items were purchased.... the options are limitless.
  • Because I do a lot of testing with my emails - testing the whole customer experience from receiving an email to completing an order - I need the ability to review order information (name, address, items purchased, S&H info, tax info, etc. etc.). While our admin manages all the customization of that order receipt, I'm able to quickly make any changes necessary in the back end, like if I'm seeing a pricing discrepancy between what is advertised on our site and what the final order purchase was (usually due to the way we set up a bundle product and not an issue with the platform).
  • It's really, really easy to see if we have available inventory of select SKUs that we are about to promote. It also gives me an idea if there is an issue with syncing between SAP and Orderwave, or Orderwave and Magento (our e-comm platform).
Steffany Winkelmann | TrustRadius Reviewer

Cons

Munis

  • Submitting a purchase order requires lots of tabbing through fields
  • The product has lots of features, but they require additional training to understand how to use
  • Generating reports can sometimes be difficult
Todd McGee | TrustRadius Reviewer

Orderwave

  • I'm not the biggest fan of their email platform, but it does exactly what it needs to do... I just like drag & drop email builders. In addition, I've found that at times the code editor doesn't expand very large, so I often have to copy & paste into a separate code editor (such as Sublime Text) to edit a few lines of code. While the WYSIWYG editor opens in a new window allowing it to more easily expand, I don't get that with the code editor (at least not in Chrome on Mac).
  • Support documentation is still a little difficult to manage, but I have noticed truly significant improvements and am more easily able to find the things I need. Our AM is able to help me when I can't find something, which is a big help. I'm sure in time it will improve more.
  • The overall look and feel feels old. Like the email platform, it does exactly what it needs to do and it does it well without issue. But the innards feel like Windows XP in 2018. The walls are sturdy and supportive; it just needs a new coat of paint. :)
Steffany Winkelmann | TrustRadius Reviewer

Alternatives Considered

Munis

No answers on this topic

Orderwave

I wasn't involved in the purchasing decision of Orderwave, but I am familiar with IBM Order Management (used in the past) and much prefer Orderwave. It's cleaner and the information I need is more direct an apparent. Despite it's 'old' look, it's far more effective and far easier to use. I need easy. My day is spent between 10+ applications and if something isn't easy to use, I just won't use it. Orderwave lets me do my job well
Steffany Winkelmann | TrustRadius Reviewer

Return on Investment

Munis

  • Munis has prevented our office from needing multiple software programs to house all of our information.
  • All of our employees have access to the same information, on the same software.
  • Munis has made day-to-day operations smoother for our office because we are not constantly flipping between programs or software.
Kristen Reeves | TrustRadius Reviewer

Orderwave

  • It has really helped us with business intelligence and gathering more information on who our customers are, what they have (or haven't) purchased, and how we can more effectively market to them. The BI has also helped our telemarketing side (with the call center) better understand what products are most frequently ordered over the phone vs online.
  • Managing stock levels is super easy and allows our marketing team to more effectively merchandise and promote products. Without this, we would just be guessing what we should promote.
  • I think one of the biggest ROI pieces has been the customizability of the Order Confirmation email. We have a dynamic tool that our email provider offers that serves up products based on what the customer has ordered, viewed, and abandoned, so we can dynamically populate those products in the Order Confirmation email. Orderwave helped us create a custom variable that we could use with our ESP's dynamic code, and we've seen an increase (~3-4%) in sales from the Confirmation email.
Steffany Winkelmann | TrustRadius Reviewer

Screenshots

Munis

Pricing Details

Munis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Orderwave

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

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