MutualMind (discontinued) vs. nDash

If you're a veteran/professional writer looking for clients who appreciate good human writing, nDash is a great platform to generate additional work. And if your business needs talented writers who are well-versed in a variety of industries, audiences, and content types, nDash likely has someone who can help. If you're just starting your freelance writing career or your business is looking for writing quantity over quality, another platform (read: content mill or AI) may be a better fit for your needs. But if you create (or value) compelling content, I highly recommend nDash!

• MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.

• Makes it easy to find writing clients in your niche and price range
• The interface is easy to navigate and operate
• Takes care of invoicing and payment processing for you after project completion
• Provides an intuitive opportunity pipeline to track proposals and pending projects

• MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.

• I have been working with nDash for several years and I have never had an issue with the platform.

Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)

As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.

It's easy to navigate and find anything you need as a writer.

During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.

The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.

MutualMind has always been quick to address any issues or questions we have.

Not really...MutualMind was very professional and helped with all stages of our setup and implementation.

As mentioned before, Radian6 and Sysomos Heartbeat.

I've explored and created profiles on several different content agencies/content sites and have found them to be lacking -- so many are a race to the bottom with writers of wildly varying skill and experience levels "competing" against veteran writing professionals. nDash is different; its clients are serious companies that value (and are willing to pay for) high-quality content. Additionally, I've observed that nDash tends to be "pickier" than other platforms when it comes to accepting writers. As a freelancer, I'm driven to "up my game" because I'm not competing against a bunch of writing newbies but a bevy of experienced writing professionals. I appreciate that they keep me on my toes

• By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.

• Dozens of new clients added + 14% revenue growth since joining nDash in 2021
• Nearly 8 hours per month saved by not having to do invoicing, AR follow-ups, and payment processing manually
• Each year my revenue from nDash has almost tripled year-over-year
• nDash business now makes up nearly 1/3 of my revenue
• Much higher lead-to-client conversion rate on nDash compared to other channels