What users are saying about
4 Ratings
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Score 5.6 out of 100
1 Ratings
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Score 5.5 out of 100

Likelihood to Recommend

MutualMind

No answer on this topic is available.

Over-Graph (Discontinued)

You might appreciate Over-Graph if you manage a lot of social media accounts for many companies and you want to save time.
Rudy Turinay | TrustRadius Reviewer

Feature Rating Comparison

Publishing

MutualMind
Over-Graph (Discontinued)
6.4
Content planning and scheduling
MutualMind
Over-Graph (Discontinued)
6.4
Content optimization
MutualMind
Over-Graph (Discontinued)
6.4
Workflow management
MutualMind
Over-Graph (Discontinued)
6.4

Engagement

MutualMind
Over-Graph (Discontinued)
7.3
Automated routing and prioritization
MutualMind
Over-Graph (Discontinued)
7.3

Marketing

MutualMind
Over-Graph (Discontinued)
6.4
Content marketing
MutualMind
Over-Graph (Discontinued)
6.4

Channel coverage/integration

MutualMind
Over-Graph (Discontinued)
9.1
Twitter
MutualMind
Over-Graph (Discontinued)
9.1
Facebook
MutualMind
Over-Graph (Discontinued)
9.1
LinkedIn
MutualMind
Over-Graph (Discontinued)
9.1
Instagram
MutualMind
Over-Graph (Discontinued)
9.1
YouTube
MutualMind
Over-Graph (Discontinued)
9.1

Reporting/analytics

MutualMind
Over-Graph (Discontinued)
6.4
Campaign success analytics
MutualMind
Over-Graph (Discontinued)
6.4

Account management

MutualMind
Over-Graph (Discontinued)
6.4
Role-based user permissions & privileges
MutualMind
Over-Graph (Discontinued)
6.4

Pros

MutualMind

  • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

  • Publish content on different social media.
  • Answer our community.
  • Analyze data.
Rudy Turinay | TrustRadius Reviewer

Cons

MutualMind

  • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

  • Over Graph does not enable us to manage our community on Snapchat.
Rudy Turinay | TrustRadius Reviewer

Likelihood to Renew

MutualMind

MutualMind 8.2
Based on 1 answer
Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

Over-Graph (Discontinued) 5.5
Based on 1 answer
No answer on this topic is available.

Usability

MutualMind

MutualMind 6.4
Based on 1 answer
As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

No score
No answers yet
No answers on this topic

Reliability and Availability

MutualMind

MutualMind 7.3
Based on 1 answer
During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

No score
No answers yet
No answers on this topic

Performance

MutualMind

MutualMind 7.3
Based on 1 answer
The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

MutualMind

MutualMind 7.3
Based on 1 answer
MutualMind has always been quick to address any issues or questions we have.
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

MutualMind

MutualMind 8.2
Based on 1 answer
Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

MutualMind

As mentioned before, Radian6 and Sysomos Heartbeat.
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

Rudy Turinay | TrustRadius Reviewer

Return on Investment

MutualMind

  • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
Brad Lawless | TrustRadius Reviewer

Over-Graph (Discontinued)

No answers on this topic

Pricing Details

MutualMind

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Over-Graph (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MutualMind
7.3
Over-Graph (Discontinued)
5.5

Likelihood to Renew

MutualMind
8.2
Over-Graph (Discontinued)
5.5

Usability

MutualMind
6.4
Over-Graph (Discontinued)

Reliability and Availability

MutualMind
7.3
Over-Graph (Discontinued)

Performance

MutualMind
7.3
Over-Graph (Discontinued)

Support Rating

MutualMind
7.3
Over-Graph (Discontinued)

In-Person Training

MutualMind
7.3
Over-Graph (Discontinued)

Implementation Rating

MutualMind
8.2
Over-Graph (Discontinued)

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