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MutualMind (discontinued) vs. Spoom

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MutualMind (discontinued)

4 Reviews and Ratings

Spoom

3 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MutualMind (discontinued)

    Score5.6 out of 10
    		N/AMutualMind was an enterprise listening platform with engagement and publishing features and analytics, that is now discontinued after the company's acquisition in 2016.

    $1,000

    per month

    Spoom

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Spoom (formerly Analyza) is a business intelligence solution that is provided by Spoom Software (formerly PIT Business). The vendor provides support services in Luxembourg, Belgium, France, and other parts of Europe. Spoom allows users to: Build several indicators and dashboards Build ad-hoc analysis without IT knowledge Navigate through data via drill-down and filtering Schedule reports and send results by mail or to external…N/A
    Pricing
    MutualMind (discontinued)Spoom
    Editions & Modules
    No answers on this topic
    Grow
    Contact Sales
    per installation (including licences and maintenance for 3 years)
    Premium
    Contact Sales
    per installation (including licences and maintenance for 3 years)
    Offerings
    Pricing Offerings
    MutualMind (discontinued)Spoom
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$15,000 per installation (including licences and maintenance for 3 years)
    Additional Details—The On-Premise or SaaS solutions are the same price; we provide a dedicated machine or virtual machine for both. For 10 users, the budget is from $15,000 to $90,000 for a full Business Intelligence solution (including licenses and maintenance for 3 years). The installation and configuration cost depends on customer's data architecture, volume and number of sources. It also depends on customizations required (i.e.: exporting pixel to pixel PDF files to a SharePoint platform).
    More Pricing Information
    Features
    MutualMind (discontinued)Spoom
    BI Standard Reporting
    Comparison of BI Standard Reporting features of MutualMind (discontinued) and Spoom
    Feature
    MutualMind (discontinued)
    -
    Ratings
    Spoom
    7.6
    1 Ratings
    1% above category average
    Pixel Perfect reports00 Ratings7.31 Ratings
    Customizable dashboards00 Ratings8.21 Ratings
    Report Formatting Templates00 Ratings7.31 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of MutualMind (discontinued) and Spoom
    Feature
    MutualMind (discontinued)
    -
    Ratings
    Spoom
    8.4
    1 Ratings
    8% above category average
    Drill-down analysis00 Ratings9.11 Ratings
    Formatting capabilities00 Ratings8.21 Ratings
    Integration with R or other statistical packages00 Ratings8.21 Ratings
    Report sharing and collaboration00 Ratings8.21 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of MutualMind (discontinued) and Spoom
    Feature
    MutualMind (discontinued)
    -
    Ratings
    Spoom
    8.9
    1 Ratings
    12% above category average
    Publish to Web00 Ratings8.21 Ratings
    Publish to PDF00 Ratings9.11 Ratings
    Report Versioning00 Ratings9.11 Ratings
    Report Delivery Scheduling00 Ratings9.11 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of MutualMind (discontinued) and Spoom
    Feature
    MutualMind (discontinued)
    -
    Ratings
    Spoom
    7.3
    1 Ratings
    1% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.31 Ratings
    Predictive Analytics00 Ratings7.31 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of MutualMind (discontinued) and Spoom
    Feature
    MutualMind (discontinued)
    -
    Ratings
    Spoom
    7.7
    1 Ratings
    9% below category average
    Multi-User Support (named login)00 Ratings7.31 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.21 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of MutualMind (discontinued) and Spoom
    Feature
    MutualMind (discontinued)
    -
    Ratings
    Spoom
    8.2
    1 Ratings
    12% above category average
    Responsive Design for Web Access00 Ratings9.11 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.31 Ratings
    Best Alternatives
    MutualMind (discontinued)Spoom
    Small Businesses
    Mention
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Mention
    Score8 out of 10
    IBM Planning Analytics
    Score8.5 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    Oracle Fusion Cloud Enterprise Performance Management
    Score7.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MutualMind (discontinued)Spoom
    Likelihood to Recommend
    7.3
    (1 ratings)
    8.2
    (1 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Availability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Data Sources
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    MutualMind (discontinued)Spoom
    Likelihood to Recommend
    Discontinued Products
    No answers on this topic
    Spoom Software
    It is well suited when you have several sources of data.
    Christophe Wins
    Corporate Controller
    Read full review
    Pros
    Discontinued Products
    • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    • Easy to use
    • Focus on analyzing and not on finding and loading data
    • "One version of the truth"
    Christophe Wins
    Corporate Controller
    Read full review
    Cons
    Discontinued Products
    • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    • I would like to have more modules. Eg. : supply chain tool.
    Christophe Wins
    Corporate Controller
    Read full review
    Likelihood to Renew
    Discontinued Products
    Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    No answers on this topic
    Usability
    Discontinued Products
    As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    No answers on this topic
    Reliability and Availability
    Discontinued Products
    During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    No answers on this topic
    Performance
    Discontinued Products
    The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    No answers on this topic
    Support Rating
    Discontinued Products
    MutualMind has always been quick to address any issues or questions we have.
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    As mentioned before, Radian6 and Sysomos Heartbeat.
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    Cognos is very expensive and needs heavy IT-team to implement it.
    Christophe Wins
    Corporate Controller
    Read full review
    Return on Investment
    Discontinued Products
    • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
    Brad Lawless
    Vice-President - Strategy & Analytics
    Read full review
    Spoom Software
    No answers on this topic
    ScreenShots

    Spoom Screenshots

    Screenshot of Dashboard in AnalyzaScreenshot of Table in AnalyzaScreenshot of Vertical chart in AnalyzaScreenshot of Customized table in AnalyzaScreenshot of Data raw export in AnalyzaScreenshot of Authentification in Analyza