TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MutualMind (discontinued)

    Score5.6 out of 10
    N/AMutualMind was an enterprise listening platform with engagement and publishing features and analytics, that is now discontinued after the company's acquisition in 2016.

    $1,000

    per month

    VerityRMS

    Score9 out of 10
    N/AVerityRMS is a research management system for global asset managers and hedge funds that centralizes notes, models, emails, and documents to improve efficiency, knowledge sharing, and decision-making.N/A
    Pricing
    MutualMind (discontinued)VerityRMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MutualMind (discontinued)VerityRMS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MutualMind (discontinued)VerityRMS
    Small Businesses
    Mention
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Mention
    Score8 out of 10
    S&P Capital IQ
    Score7.5 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    S&P Capital IQ
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MutualMind (discontinued)VerityRMS
    Likelihood to Recommend
    7.3
    (1 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Availability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MutualMind (discontinued)VerityRMS
    Likelihood to Recommend
    Discontinued Products
    No answers on this topic
    Verity LLC
    I highly rate performance of this product in research and flow of funds. The integration process with the rest of applications saving time and additional cost. It offers reliable insights that gives my team enough confidence in getting the end product. It has modified the data visualization system to enhance transparency and accountability from employees. The customer support service team responds faster when we raise any concerns.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
    Read full review
    Verity LLC
    • Optimization of data insights.
    • Track the status of workflows.
    • Combine research under one unified base.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
    Read full review
    Verity LLC
    • The features operate effectively.
    • I have no complain from the current features.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
    Read full review
    Verity LLC
    No answers on this topic
    Usability
    Discontinued Products
    As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
    Read full review
    Verity LLC
    No answers on this topic
    Reliability and Availability
    Discontinued Products
    During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
    Read full review
    Verity LLC
    No answers on this topic
    Performance
    Discontinued Products
    The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
    Read full review
    Verity LLC
    No answers on this topic
    Support Rating
    Discontinued Products
    MutualMind has always been quick to address any issues or questions we have.
    Read full review
    Verity LLC
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
    Read full review
    Verity LLC
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    As mentioned before, Radian6 and Sysomos Heartbeat.
    Read full review
    Verity LLC
    My reasearch and discoveries have placed this software in high ranking in this category since I started working with it. It has all the tools for processing and transforming data into useful business analytics. The built-in market data provides high-speed research portfolio for all the members increasing productivity and service delivery. It can be customized easily to meet the company data demands and build reliable channels.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
    Read full review
    Verity LLC
    • We have achieved positive Return on Investment.
    • The financial and research goals have been achieved.
    Incentivized
    Read full review
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