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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NAVEX One

    Score5.6 out of 10
    N/ANAVEX Global launched NAVEX One in 2020. It is described by the vendor as a complete GRC platform, providing a comprehensive set of applications and workflows integrated into a single platform, for compliance, legal, or HR professionals.N/A

    NMI Merchant Central

    Score8.8 out of 10
    N/ANMI Merchant Central, formerly IRIS CRM, is a payments-focused Customer Relationship Management (CRM) platform for independent sales organizations, banks, payment facilitators, and software providers. It manages the merchant lifecycle from prospecting and onboarding through underwriting, boarding, support, residuals, reporting, and portfolio management.N/A
    Pricing
    NAVEX OneNMI Merchant Central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NAVEX OneNMI Merchant Central
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NAVEX OneNMI Merchant Central
    Considered Both Products
    NAVEX
    No answer on this topic
    Network Merchants, LLC (NMI)
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    NAVEX OneNMI Merchant Central
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of NAVEX One and NMI Merchant Central
    Feature
    NAVEX One
    7.8
    7 Ratings
    5% above category average
    NMI Merchant Central
    -
    Ratings
    Common repository of GRC items8.57 Ratings00 Ratings
    Risk management7.65 Ratings00 Ratings
    Integration with Corporate Performance Management (CPM) systems7.35 Ratings00 Ratings
    GRC policy management7.57 Ratings00 Ratings
    Incident management8.14 Ratings00 Ratings
    User Ratings
    NAVEX OneNMI Merchant Central
    Likelihood to Recommend
    8.5
    (10 ratings)
    9.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    NAVEX OneNMI Merchant Central
    Likelihood to Recommend
    NAVEX
    We have used PolicyTech for over 13 years. We have found it to be a robust solution, that has great technical support, and that continues to evolve as technology changes. If a business is looking for a solution to support best practices in policy and procedure development and distribution, there is no better solution than PolicyTech. We currently use PolicyTech’s SAS service. This solution would not be as effective for business environments that do not have computers for their employees to access on a daily basis.
    Incentivized
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    Network Merchants, LLC (NMI)
    It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
    Incentivized
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    Pros
    NAVEX
    • Ease of use and ability to modify documents.
    • Versatility/Adaptability to utilize for other document management processes
    • Ability to assign documents to groups of users to make policy review and notification more job/role specific
    Incentivized
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    Network Merchants, LLC (NMI)
    • the new clients can be onboarded within minutes and this stands out among other competitive applications
    • has ROI calculator within the website making it hassle free
    • Shows up risk flags of clients with special monitorX
    Incentivized
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    Cons
    NAVEX
    • In my point of view, I would love this platform if it could be customized more to my personal taste and my needs, in this aspect it has its limitations.
    • Unfortunately, the technical support of this program is not the best when it comes to responding, the truth is that they are never capable of responding to our problems on the spot.
    Incentivized
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    Network Merchants, LLC (NMI)
    • Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
    • Workflow customization is not easy for all users and can require some coding skills on the back end.
    • Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.
    Incentivized
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    Usability
    NAVEX
    No answers on this topic
    Network Merchants, LLC (NMI)
    It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
    Incentivized
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    Support Rating
    NAVEX
    Only the administrator can talk to them.
    Incentivized
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    Network Merchants, LLC (NMI)
    It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
    Incentivized
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    Alternatives Considered
    NAVEX
    Navex is best intuitive and satisfied all the security & compliance requirement. ServiceNow GRC is complex & not easy to deployable.. also need that cost effective solution. Even it was tough to customize initially but later after doing fine-tuning with policies & process we got best insights & inputs from solution .
    Incentivized
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    Network Merchants, LLC (NMI)
    The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
    Incentivized
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    Return on Investment
    NAVEX
    • Eliminates silos.
    • Establishes a holistic central point of governance, management, and assurance of the organization's performance, risk and compliance.
    • Lets you make informed decisions.
    Incentivized
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    Network Merchants, LLC (NMI)
    • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
    • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
    • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
    Incentivized
    Read full review
    ScreenShots