NebulaHex vs. Text

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NebulaHex
Score 0.0 out of 10
Small Businesses (1-50 employees)
NebulaHex is an AI agent platform for customer conversations. The platform connects AI agents to approved business systems so agents can retrieve current information and initiate permitted actions during customer interactions. Key Capabilities Connected-system access: NebulaHex integrates with CRM (customer relationship management), helpdesk, e-commerce, collaboration, and other operational systems. Subject to configured permissions,…
$55
per month per organization
Text
Score 0.0 out of 10
Small Businesses (1-50 employees)
Text is a customer support platform that integrates live chat, ticketing, and automation. The platform features an AI agent designed to handle routine inquiries, alongside tools for managing chat, email, and social media interactions. Core Features: Automated Support: An AI agent handles routine queries to reduce manual workload. Omnichannel Integration: Centralizes communications from live chat, email, and messaging apps into a single interface. Ticketing…
$25
per month per user
Pricing
NebulaHexText
Editions & Modules
Growth
$55
per month per Organization
Pro
$109
per month per Organization
Business
$219
per month per Organization
Essential
$25
per month per user (+$0.99 per AI agent resolution)
Growth
$99
per month per user (+$0.99 per AI agent resolution)
Enterprise
$10,000
per year per user (+$0.99 per AI agent resolution)
Offerings
Pricing Offerings
NebulaHexText
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsCustom plans available with custom limits, SSO, SLA, dedicated support, and white-label options.Discounts available for annual billing.
More Pricing Information
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Enterprises
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User Testimonials
NebulaHexText
ScreenShots

NebulaHex Screenshots

Screenshot of NebulaHex provides a unified, single dashboard to get all answers at first glance.Screenshot of where agents can be trained with both static and live knowledge.Screenshot of NebulaHex is an omni channel platform, connect it to your website and all the channels.Screenshot of NebulaHex offers native integrations with almost all the tools your team works with.

Text Screenshots

Screenshot of Text's dashboard that combines AI agents, AI live chat, AI help desk ticketing, automation and analytics.Screenshot of Text Chat's AI-powered customer support tool that helps to turn traffic into revenue.Screenshot of AI Agents that are smart, responsive and always on.Screenshot of the interface to spot trends and shifts in customer service with reports like total chats, CSAT, unique visitors or conversions to improve KPIs.Screenshot of the Customer List that unifies chats, tickets, purchases, and campaign activity into a single profile, giving teams instant context and enabling faster, smarter customer follow-ups.Screenshot of Text Intelligence, which is a self-learning AI layer to help with reply suggestions, autonomously handles common inquiries and escalates when needed.