NEC UNIVERGE BLUE vs. West Unified Communications Services (discontinued)

This has been a very easy system to learn and the customer support has been fantastic! I appreciate the fact that if you do have problems, you get a live person to actually speak to. So many systems have gone to chat only and that isn't always the easiest when you are having specific problems. Hands down the best system I have used.

Incentivized

It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.

Incentivized

• I love being able to send sms messages to our church members.
• You can be on a call with someone and start a video meeting right then.
• Pick up voicemails easily.

Incentivized

• Large conference calls
• Reliable calling technology
• Easy to call in with no confusion

Incentivized

• Wish we could group text external clients.
• Sometimes calls don't transfer to my cell when I am away from my desk.
• Wish it would flip a little easier.

Incentivized

• Hold music is normally loud and not pleasant

Incentivized

We only use intercall and always have, our in house phone system is Cisco.

Incentivized

• No video meeting cut offs
• Great connection all the time
• Pastors taking classes over it

Incentivized

• It does cost our company money so we try to give out numbers only when needed

Incentivized