What users are saying about
9 Ratings
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Score 6.8 out of 100
1 Ratings
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Score 1 out of 100

Likelihood to Recommend

NetBrain

In Cisco environments (especially IOS and IOS-XE) NetBrain looks nearly perfect. The network is loaded with heaps of information you would never document if you would have to do it manually. The information is there but you can decide what is visible at first glance and for what information you want to zoom in a bit more on the map for.There are still some problems with the automatic documentation and path discovery with virtual L2 firewalls.Although the implementation of the documentation of Cisco ACI is just in the beginning but, if finished, it's probably a great tool to have an end-to-end view of paths from the legacy network into SDN.
Christoph Neulinger | TrustRadius Reviewer

PacketTrap (Discontinued)

I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
Anonymous | TrustRadius Reviewer

Pros

NetBrain

  • It automatically updates your network documentation.
  • You can search for devices even if they are no longer operational (by a lot of attributes).
  • It can simplify your troubleshooting by showing you the L2/L3 path a packet would take.
  • It can automate and document the steps of troubleshooting tasks to get more information from one level of support to the next.
  • The support team of NetBrain is very fast and very helpful.
  • Heaps of information in the maps.
Christoph Neulinger | TrustRadius Reviewer

PacketTrap (Discontinued)

  • Network monitoring was pretty on point. Not a lot of false positives.
  • Easy to deploy.
  • Easy to use.
Anonymous | TrustRadius Reviewer

Cons

NetBrain

  • Not all devices are integrated with the same quality.
  • Not all steps are self-explaining.
  • The updates were difficult (but thanks to the help of support no real problem).
Christoph Neulinger | TrustRadius Reviewer

PacketTrap (Discontinued)

  • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
  • Integration with other systems, but again, it is EOL, so doesn't matter.
  • MiB library needs a refresh, but again, EOL.
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetBrain

We used NetViz and Microsoft Visio before.NetViz was a great tool at its time but it's not the best solution anymore and Microsoft Visio is good in a lot of things but more of a Swiss Army knife than a network documentation tool.We had a look at NetTerrain which looked like a good documentation tool and would have given us the advantage of importing our old NetViz documentation.The main disadvantage with all of these tools compared to NetBrain is that the documentation needs to be done manually.
Christoph Neulinger | TrustRadius Reviewer

PacketTrap (Discontinued)

Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
Anonymous | TrustRadius Reviewer

Return on Investment

NetBrain

  • Network automation is up to date.
  • Quicker failure discovery and resolving due to the path discovery.
  • Less time spent on documentation.
  • Much more details in the documentation.
Christoph Neulinger | TrustRadius Reviewer

PacketTrap (Discontinued)

No answers on this topic

Pricing Details

NetBrain

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PacketTrap (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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