Don't use your brain, use NetBrain's.
May 18, 2021
Don't use your brain, use NetBrain's.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with NetBrain
We use NetBrain to monitor our global network environment. It is used by the Network Team to help troubleshoot or proactively prevent issues such as bottlenecks, discards, errors or dropped packets and help with the problem-solving daily. The Service Desk monitors via NetBrain 24/7 to react to issues and alerts that arise.
- Identify throughput issues, discards, dropped packets, etc.
- 24/7 real-time monitoring
- Detailed, easy to read logs
- Proactive issue resolving
- Ease of setup
- Like to be able to send logs to SIEM
- Dual links to SDWAN show as 1 circuit, would like to see both
- Monitoring
- Install (ease of)
- Finding problems before they become a huge issue
- Time it takes for Service Desk to identify issues has been cut into 1/2
- Able to present maps to management for circuit throughput issues and why we need a larger circuit
- The logs are clear and easy to understand
The others were cumbersome, slow and there is a huge learning curve for the installation, configuration and just daily monitoring. NetBrain was the easiest of all to setup then let it run and build our network and map it out. Once it was complete, we immediately identified several circuit issues that we were unaware of within our network. With the maps and information gained, we were able to present to [management] and prove a case that we needed larger circuits in several areas.
Do you think NetBrain delivers good value for the price?
Yes
Are you happy with NetBrain's feature set?
Yes
Did NetBrain live up to sales and marketing promises?
Yes
Did implementation of NetBrain go as expected?
Yes
Would you buy NetBrain again?
Yes