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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Netskope CASB

    Score8.8 out of 10
    N/ANetskope cloud access security broker (CASB) enables the user to identify and manage the use of cloud applications, regardless of whether they are managed or unmanaged, and prevents sensitive data from being exfiltrated from your environment by risky insiders or malicious cybercriminals who have breached your perimeter.N/A

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    Netskope CASBOpenText Dimensions CM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Netskope CASBOpenText Dimensions CM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Netskope CASBOpenText Dimensions CM
    Considered Both Products
    Netskope
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    Netskope CASBOpenText Dimensions CM
    Small Businesses
    No answers on this topic
    GitHub
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Git
    Score10 out of 10
    Enterprises
    No answers on this topic
    Perforce P4
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Netskope CASBOpenText Dimensions CM
    Likelihood to Recommend
    8.7
    (6 ratings)
    9.0
    (1 ratings)
    Usability
    8.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Netskope CASBOpenText Dimensions CM
    Likelihood to Recommend
    Netskope
    The Netskope CASB solution is well-suited for any company due to the proliferation of SaaS applications. With the agent being installed on endpoints, the product is well suited for remote work environments where a managed corporate network may not be available. The agent allows visibility and controls to be applied to any networks the devices connect to.
    Read full review
    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
    Read full review
    Pros
    Netskope
    • Policies against integrated SaaS applications.
    • Visibility into cloud applications usage and risk.
    • Cloud Confidence Index (research into security confidence of providers).
    Incentivized
    Read full review
    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
    Read full review
    Cons
    Netskope
    • Public IP for user can be from different country then it came from
    • Sometimes you can't get anywhere with Netscope ON
    • Location is the key for speed so users complain for speed of 'internet'
    • Some location blocks Netscope IP ranges
    Incentivized
    Read full review
    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
    Read full review
    Usability
    Netskope
    Really easy to use for administrators and for end users, as all is unified in one single agent. Management and deployment is also very easy to do, so overall it is a user and administrator friendly product.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Netskope
    There have been some struggles with their infrastructure keeping pace with demand and load. Support can only do so much and has to defer to known problems being escalated.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Netskope
    We felt that Netskope provided a more holistic view in the CASB space from a user and usage perspective. In addition, the cost structure for Menlo was a bit higher and was a bit more complicated in the installation and maintenance perspectives
    Incentivized
    Read full review
    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
    Read full review
    Return on Investment
    Netskope
    • ROI is difficult to quote but protection against threat is biggest ROI for any company
    • Confidential data is governed at micro level
    • Upload/download of documents even to unwarranted sites like pdf convertor is blocked
    Incentivized
    Read full review
    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
    Read full review
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