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NetSupport Manager vs. pcAnywhere (Discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetSupport Manager

    Score9 out of 10
    N/ANetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A

    pcAnywhere (Discontinued)

    Score3 out of 10
    N/APcAnywhere was remote administration software from established security software vendor Symantec. The application reached end of life in 2014.N/A
    Pricing
    NetSupport ManagerpcAnywhere (Discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetSupport ManagerpcAnywhere (Discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    NetSupport ManagerpcAnywhere (Discontinued)
    Remote Administration
    Comparison of Remote Administration features of NetSupport Manager and pcAnywhere (Discontinued)
    Feature
    NetSupport Manager
    10.0
    1 Ratings
    24% above category average
    pcAnywhere (Discontinued)
    9.0
    1 Ratings
    13% above category average
    Screen sharing10.01 Ratings00 Ratings
    File transfer10.01 Ratings9.01 Ratings
    Instant message10.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication10.01 Ratings00 Ratings
    Access to sleeping/powered-off computers10.01 Ratings00 Ratings
    Remote management of servers & workstations10.01 Ratings00 Ratings
    Remote Active Directory® management10.01 Ratings00 Ratings
    Centralized management dashboard10.01 Ratings00 Ratings
    Annotations10.01 Ratings00 Ratings
    Monitoring and Alerts10.01 Ratings00 Ratings
    Multi-platform remote control10.01 Ratings00 Ratings
    Over-the-Internet remote session00 Ratings9.01 Ratings
    Best Alternatives
    NetSupport ManagerpcAnywhere (Discontinued)
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetSupport ManagerpcAnywhere (Discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    NetSupport ManagerpcAnywhere (Discontinued)
    Likelihood to Recommend
    NetSupport
    It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
    Read full review
    Discontinued Products
    Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.
    Incentivized
    Read full review
    Pros
    NetSupport
    • It's a robust corporate remote support tool for admin.
    • Admin can deploy an installation in the background without knowing a client.
    • For those who frequently forget their password, you can access it in glimpse & take total control of it.
    Read full review
    Discontinued Products
    • Multiple connections
    • Cross-platform
    • Decent UX
    Incentivized
    Read full review
    Cons
    NetSupport
    • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
    Read full review
    Discontinued Products
    • Sometimes it is too slow
    • Consumes too much bandwidth
    Incentivized
    Read full review
    Alternatives Considered
    NetSupport
    I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
    Read full review
    Discontinued Products
    [We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.
    Incentivized
    Read full review
    Return on Investment
    NetSupport
    • It allow's us to update apps instantly
    • It gives user quick response to overcome headache issues
    • It's saves crucial time from both ends
    Read full review
    Discontinued Products
    • It allows us to comply with the latest safe browsing requirements.
    Incentivized
    Read full review
    ScreenShots