nGAGEMENT vs. SAS Enterprise Guide
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
nGAGEMENT | N/A | Enterprise companies (1,001+ employees) | nGAGEMENT by nGUVU uses game mechanics, social media and interactive features, machine learning, and behavioral analytics to drive performance at the agent level. The vendor says their software motivates agents to achieve their objectives by immersing them in a fun game-like environment. According to the vendor, the result is higher agent engagement, productivity, and satisfaction (and customer satisfaction by extension), as well as improved contact center agent recruitment, lower turnover,… | N/A |
SAS Enterprise Guide | Score9.4 out of 10 | N/A | SAS Enterprise Guide is a menu-driven, Windows GUI tool for SAS. | N/A |
| nGAGEMENT | SAS Enterprise Guide | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| nGAGEMENT | SAS Enterprise Guide | |
|---|---|---|
| Small Businesses | No answers on this topic | No answers on this topic |
| Medium-sized Companies | Playvox Score6.7 out of 10 | No answers on this topic |
| Enterprises | Calabrio WFM Score8.1 out of 10 | JMP Pro Score6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| nGAGEMENT | SAS Enterprise Guide | |
|---|---|---|
| Likelihood to Recommend | - | 5.3 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 5.0 |
| Support Rating | - | 5.3 |
| Implementation Rating | - | 7.0 |
| nGAGEMENT | SAS Enterprise Guide | |
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| Likelihood to Recommend | No answers on this topic |
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| Pros | No answers on this topic |
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| Cons | No answers on this topic |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Alternatives Considered | No answers on this topic |
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| Return on Investment | No answers on this topic |
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| ScreenShots | nGAGEMENT Screenshots |









