What users are saying about
6 Ratings
3 Ratings
6 Ratings
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Score 9.5 out of 100
3 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

NiceJob

NiceJob is a good company that is well suited to a mid-size organization or a small business with a large client base. It is perfect for these times where an online presence and good reviews are essential to sales. It is not especially suited to a smaller business with a smaller budget and fewer clients.
Tracy Arrington | TrustRadius Reviewer

ReferralCandy

It is hard to imagine a use case where an e-commerce store wouldn't be better served by having ReferralCandy. There might be some niche industry where customers never want to reveal that they are customers, but for the rest of us, the more word of mouth advertising we can get, the better
Anonymous | TrustRadius Reviewer

Pros

NiceJob

  • Automated contact to clients.
  • More 5 star reviews.
  • Automatically post reviews on social media.
Anonymous | TrustRadius Reviewer

ReferralCandy

  • Integrates nicely with BigCommerce's checkout process
  • Easily customizable when it comes to aesthetics
  • Simple and clear admin interface
Anonymous | TrustRadius Reviewer

Cons

NiceJob

  • Quite costly for a small business.
Tracy Arrington | TrustRadius Reviewer

ReferralCandy

  • I think they could offer more granular control when it comes to how and when customers are emailed. For instance, one option just says "Don’t worry! We automatically stop sending reminders if your customers don’t read them". I want to worry, advertising is a delicate balance of trust with your customers and I don't want to turn them off by hitting them up too much.
  • I have no idea if this is theoretically possible, but how they track referrals (through an external site) can be blocked by adblockers. Wish there was a more local (to our website) way to track referrals.
  • It would be nice if ReferralCandy allowed basic dictionary word selection or a "bank" of messages that are the defaults for sharing on social media so that every shared message (because what customer actually changes the default message?) isn't the same.
Anonymous | TrustRadius Reviewer

Support Rating

NiceJob

No score
No answers yet
No answers on this topic

ReferralCandy

ReferralCandy 9.1
Based on 1 answer
ReferralCandy went above and beyond when it came to the initial integration of their app with our e-commerce store. They walked us through, step by step, how to install it, and then spent time helping track down a display bug that had popped up, giving us a couple free months for our trouble even!
Anonymous | TrustRadius Reviewer

Alternatives Considered

NiceJob

The only way we got reviews before NiceJob was directly through a Google link we sent to our customers asking for a review. We were able to triple our reviews during the time we used NiceJob.
Tracy Arrington | TrustRadius Reviewer

ReferralCandy

No answers on this topic

Return on Investment

NiceJob

  • More 5 star reviews.
  • Better reputation.
  • All automated.
Anonymous | TrustRadius Reviewer

ReferralCandy

  • There's been no negative impact
  • We have increased word of mouth advertising by incentivizing customers who would otherwise not post about our products
  • We have raised brand awareness by having more links pointed back to our ecommerce store on social media
Anonymous | TrustRadius Reviewer

Pricing Details

NiceJob

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

NiceJob Editions & Modules

Edition
Lite$45.001
Standard$75.001
Standard + Convert$175.001
Lite + Convert$145.001
  1. per Location
Additional Pricing Details

ReferralCandy

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ReferralCandy Editions & Modules

Edition
ReferralCandy$15.001
  1. Per Month
Additional Pricing Details

Add comparison