Nicereply vs. Verint Knowledge Management
Nicereply vs. Verint Knowledge Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nicereply | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month | |
Verint Knowledge Management | N/A | Verint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible. | N/A |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | All features All integrations Unlimited number of surveys Unlimited surveys sent | — | ||||||||||||||
More Pricing Information |
Nicereply | Verint Knowledge Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Nicereply | Verint Knowledge Management | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nicereply | Verint Knowledge Management | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Usability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Nicereply | Verint Knowledge Management | |
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Likelihood to Recommend | Nicereply No answers on this topic | Verint |
Pros | Nicereply No answers on this topic | Verint |
Cons | Nicereply No answers on this topic | Verint |
Likelihood to Renew | Nicereply No answers on this topic | Verint |
Usability | Nicereply No answers on this topic | Verint |
Support Rating | Nicereply No answers on this topic | Verint |
Implementation Rating | Nicereply No answers on this topic | Verint |
Alternatives Considered | Nicereply No answers on this topic | Verint |
Return on Investment | Nicereply No answers on this topic | Verint |
ScreenShots | Nicereply Screenshots | Verint Knowledge Management Screenshots |