Norada Solve360 vs. Talisma Social CRM

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.

If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.

Incentivized

• Contact database.
• Integrated communications and communication history across projects.
• Task lists and objectives.

• Tracks information.
• Sorts and categorizes data.
• A lot of flexibility.

Incentivized

• More advanced filters for tasks.
• More advanced project organization elements.

• Not easy to use.
• Takes a lot of time to understand the basics.
• Issues with data and lists.

Incentivized

I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.

Incentivized

• Easy to keep track of client needs.
• Easy to work in a team with the same client base.
• Easy to organize work.

• Positive: It has helped find new leads.
• Positive: It has helped run reports.
• Negative: It has taken a lot of time to manage.

Incentivized