Norada Solve360 vs Talisma Social CRM

Likelihood to Recommend

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.

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Mārtiņš Pakulis

Project Manager

Baltic4youMarketing and Advertising, 1-10 employees

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If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

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Feature Rating Comparison

Norada Solve360

Talisma Social CRM

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Norada Solve360

Talisma Social CRM

Case management

Call center management

Help desk management

Norada Solve360

Talisma Social CRM

Lead management

Email marketing

Norada Solve360

Marketing automation

Compensation management

Norada Solve360

Talisma Social CRM

Mobile access

Pros

Contact database.
Integrated communications and communication history across projects.
Task lists and objectives.

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Mārtiņš Pakulis

Project Manager

Baltic4youMarketing and Advertising, 1-10 employees

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Tracks information.
Sorts and categorizes data.
A lot of flexibility.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

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Cons

More advanced filters for tasks.
More advanced project organization elements.

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Mārtiņš Pakulis

Project Manager

Baltic4youMarketing and Advertising, 1-10 employees

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Not easy to use.
Takes a lot of time to understand the basics.
Issues with data and lists.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

View all 1 answers on this topic

Support Rating

Norada Solve360 9.0

Based on 1 answer

I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.

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Mārtiņš Pakulis

Project Manager

Baltic4youMarketing and Advertising, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

No answers on this topic

Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

View all 1 answers on this topic

Return on Investment

Easy to keep track of client needs.
Easy to work in a team with the same client base.
Easy to organize work.

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Mārtiņš Pakulis

Project Manager

Baltic4youMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Positive: It has helped find new leads.
Positive: It has helped run reports.
Negative: It has taken a lot of time to manage.

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Verified User

Director in Marketing

Higher Education Company, 1001-5000 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

General

Talisma Social CRM

Likelihood to Recommend

Norada Solve360

Talisma Social CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

Norada Solve360

Talisma Social CRM

Cons

Norada Solve360

Talisma Social CRM

Support Rating

Norada Solve360

Talisma Social CRM

Alternatives Considered

Norada Solve360

Talisma Social CRM

Return on Investment

Norada Solve360

Talisma Social CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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