NTT Data Managed Customer Experience (CX) Services vs. Omni Interactions
NTT Data Managed Customer Experience (CX) Services vs. Omni Interactions
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 NTT Data Managed Customer Experience (CX) Services | N/A | Dimension Data, an NTT brand (merged 2018), offers Managed Customer Experience (CX) Services provide businesses with the people, processes, and technology to evolve and support contact centres and deliver exceptional customer experiences. Dimension Data designs, builds, and operates customer experience solutions, allowing the company to focus on core business. Dimension Data products and services will be moved to the NTT brand in the near future. | N/A | |
 Omni Interactions | N/A | Omni Interactions specializes in business transformation and provide virtual customer contact solutions for Fortune 1000 and fast-growing companies. Ramping a call center or customer serivce workforce for a season or expansion poses significant challenges and puts a strain on internal recruiting and HR resources. Omni Interactions aims to give companies instant access to a bench of experienced contractors with specialized skills, increasing selectivity while relieving pressure on internal staff. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| NTT Data Managed Customer Experience (CX) Services | Omni Interactions | |
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