Overview
What is Omni Interactions?
Omni Interactions specializes in business transformation and provide virtual customer contact solutions for Fortune 1000 and fast-growing companies. Ramping a call center or customer serivce workforce for a season or expansion poses significant challenges and puts a strain on internal…
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- About
- Tech Details
What is Omni Interactions?
Omni Interactions specializes in business transformation and provide virtual customer contact solutions for Fortune 1000 and fast-growing companies. Ramping a call center or customer serivce workforce for a season or expansion poses significant challenges and puts a strain on internal recruiting and HR resources. Omni Interactions aims to give companies instant access to a bench of experienced contractors with specialized skills, increasing selectivity while relieving pressure on internal staff.
Omni Interactions services include:
Additionally, the company's OmniSecure offering helps to ensure that a company's customer service operations are protected with SOC2 Type 2 Compliance, PCI-DSS Level 1 compliance, and HIPAA compliance.
Omni Interactions services include:
- Vetted and authenticated remote brand ambassadors
- OmniSecure desktop with cloud-based technology
- Real-time monitoring and alerts
- 3rd party validated SOC2 Type 2, HIPAA, and PCI-DSS Level 1
Additionally, the company's OmniSecure offering helps to ensure that a company's customer service operations are protected with SOC2 Type 2 Compliance, PCI-DSS Level 1 compliance, and HIPAA compliance.
Omni Interactions Availability
| Mobile Application | No |
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