NTT Data Managed Customer Experience (CX) Services vs. yoummday
NTT Data Managed Customer Experience (CX) Services vs. yoummday
| Product | Rating | Most Used By | Product Summary | Starting Price |
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NTT Data Managed Customer Experience (CX) Services | N/A | Dimension Data, an NTT brand (merged 2018), offers Managed Customer Experience (CX) Services provide businesses with the people, processes, and technology to evolve and support contact centres and deliver exceptional customer experiences. Dimension Data designs, builds, and operates customer experience solutions, allowing the company to focus on core business. Dimension Data products and services will be moved to the NTT brand in the near future. | N/A | |
yoummday | Enterprise companies (1,001+ employees) | yoummday's proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. As a result, companies get access to a comprehensive outsourcing software solution and a global workforce of freelance customer care and sales professionals for a fraction of the cost of a traditional BPO. The vendor states that over 60 international companies (including Fortune 500 and DAX-listed) already… | $0.11 per month per agent (per minute / event) for an English-Speaking Customer Service Agent |
| NTT Data Managed Customer Experience (CX) Services | yoummday | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| NTT Data Managed Customer Experience (CX) Services | yoummday | |
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| ScreenShots | yoummday Screenshots |
