Nuage Networks Virtualized Services Platform (VSP) by Nokia vs. SD-WAN Concierge

I can recommend the use of this software, the objective points that we had as an organization for months could be met. I am not saying that it is free of problems but it gives peace of mind and confidence that it is backed by a large company in the technology industry.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

• Failover is easy, no single point of failure, provided you have the bandwidth.

• There are certain tools that need training to be able to use them. One of them is SASE which requires reading long documentation and the support of qualified engineers is needed. I think this is difficult and does not allow you to explore all areas of the Nuage environment.
• There is intermittence in the afternoon hours. I mean by this that in the afternoon hours from 6 to 10 pm the platform does not load in the way it should, filling options are slowed down and the same thing happens in the early morning hours, the support team has not yet determined the exact reason for this.
• Volume discount could not be negotiated. That in this case a really extensive investment was requested for first-time use of the product.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

• It has allowed us to unite different computer methodologies for the control of breakdowns in the cloud.
• This supports commitment and meets business objectives in less time. This is simpler and the benefit is obvious.
• Improving incorrect procedures in this sense allows us to anticipate correcting errors by giving us alerts and avoiding wasting too much time solving specific problems in the future.
• Meet business objectives in months and it has been surprising. A specific business objective was to improve our facilities to be able to deliver faster service to our customers and achieve higher profit income.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.