NucleoLIS vs. Tebra EHR

NucleoLIS has the flexibility to build workflows for any type of clinical test. I experienced all of the positives that Psyche systems and NucleoLIS had to offer when I was tasked with building a workflow for COVID-19 testing. We were able to establish a LIMS workflow for COVID-19 testing in a matter of weeks in order to ramp up our testing to serve our community when we were one of the only testing sites available.

Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.

• Catching missing patient info
• Catching missing insurance info
• Providing mailing addresses

• Software as flexible as NucleoLIS does require time to implement.
• I would like to see more out-of-the-box solutions for specimen workflows specific for the testing being offered.
• There isn't a billing option but it does allow data to be exported to be used by third-party billing software.

• Everything created can always use adjusting depending on the situation
• Adapting to client needs quicker
• Problems are not reported in a timely manner

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.

The user interface is fine but it the app constantly freezes or crashes.

I have used multiple LIMS systems in my career and have also developed internal systems for specific testing. NucleoLIS provides a great balance of developing a personalized system in a well-established and functional existing framework to build out each individual lab's workflows. This can be done without the need to have an entire IT department which I could not say for the previous systems I used.

I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
• I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
• Again ASK questions; do a test run; ask about the migration of your data and its charges.
• You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info