Tebra EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tebra EHR
Score 1.0 out of 10
N/A
Tebra (formerly Kareo) provides a full-featured EHR. It is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Scheduler, Documentation, and Notes.
$150
per provider/per month
Pricing
Tebra EHR
Editions & Modules
Kareo Practice Management (Low Claim Volume)
$150
per provider/per month
Kareo Practice Management (Unlimited Claims)
$300
per provider/per month
Kareo Billing Services
Contact sales team
Offerings
Pricing Offerings
Tebra EHR
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Tebra EHR
Considered Both Products
Tebra EHR
Chose Tebra EHR
Kareo EHR is less reliable than Therapy Notes. Therapy Notes is less feature rich, for example, it is not as good for generating PDF bills to send to customers (we had to write our own code for this), but it always works.

Kareo's telehealth platform is less reliable than Doxy. …
Chose Tebra EHR
I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
Chose Tebra EHR
You don't have them in your lineup but TheraNest and CounSol are two awesome EHR software services for small practices and/or startup businesses. If you are a new owner or have 0-10 employees then give them a try. CounSol provides an excellent success coach to get you …
Chose Tebra EHR
I have used QuickEMR and Kareo hands-down is just more appealing and easier to enter all patient information. I did find that QuickEMR for administrative staff is more user-friendly. Kareo provides more patient information and is very good about seeing what is missing in order …
Chose Tebra EHR
Kareo the exact same thing that NextGen does but for the fraction of the cost. NextGen is not the best system for a smaller practice. Kareo supports a large patient base to a small patient base. NextGen is not user-friendly and it not an asset [due to] the money you have to put …
Features
Tebra EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Tebra EHR
4.0
5 Ratings
61% below category average
Real-time eligibility verification4.04 Ratings
Claims management4.04 Ratings
Coding4.05 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Tebra EHR
1.0
4 Ratings
155% below category average
Calendar interface1.04 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Tebra EHR
2.2
5 Ratings
107% below category average
Charting / document management1.04 Ratings
Templates2.04 Ratings
Patient portal1.05 Ratings
Speech recognition7.02 Ratings
Customization1.04 Ratings
E-prescribing1.03 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Tebra EHR
8.0
5 Ratings
3% below category average
HIPAA compliance8.05 Ratings
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Tebra EHR
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User Ratings
Tebra EHR
Likelihood to Recommend
1.0
(5 ratings)
Likelihood to Renew
1.0
(1 ratings)
Usability
1.0
(1 ratings)
User Testimonials
Tebra EHR
Likelihood to Recommend
Tebra
Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.
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Pros
Tebra
  • Catching missing patient info
  • Catching missing insurance info
  • Providing mailing addresses
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Cons
Tebra
  • Everything created can always use adjusting depending on the situation
  • Adapting to client needs quicker
  • Problems are not reported in a timely manner
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Likelihood to Renew
Tebra
Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.
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Usability
Tebra
The user interface is fine but it the app constantly freezes or crashes.
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Alternatives Considered
Tebra
I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
Read full review
Return on Investment
Tebra
  • We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
  • I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
  • Again ASK questions; do a test run; ask about the migration of your data and its charges.
  • You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.
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