Observe.ai vs. Tethr
Observe.ai vs. Tethr
Product | Rating | Most Used By | Product Summary | Starting Price |
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Observe.ai | N/A | Observe.AI, a provider of Contact Center AI in San Francisco, supports customer experiences and agent performance by helping to analyze interactions, extract sentiment insights and streamline workflows. With Observe.AI, businesses transcribe interactions to coach agents while gaining visibility into customer service operations. Observe.AI technology includes agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to contact centers. | N/A | |
Tethr | N/A | Tethr, from CollabIP in Austin, consumes conversational data from the network, cloud or premise using enterprise-class design to ensure security and privacy, to provide insights from customer phone calls and chats. Tethr comes standard with hundreds of pre-built insight categories based on service, sales and CX research. The solution also produces the Tethr Effort Index (TEI) a machine learning-based predictive customer effort score that helps enable users to track customer effort at a… | N/A |
Observe.ai | Tethr | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Contact vendor for pricing information. | — | ||||||||||||||
More Pricing Information |
Observe.ai | Tethr | |
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Top Pros |
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Top Cons | No answers on this topic |
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Observe.ai | Tethr | |
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Small Businesses | Clari Copilot Score 8.9 out of 10 | Clari Copilot Score 8.9 out of 10 |
Medium-sized Companies | Clari Score 8.2 out of 10 | Clari Score 8.2 out of 10 |
Enterprises | Clari Score 8.2 out of 10 | Clari Score 8.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Observe.ai | Tethr | |
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Likelihood to Recommend | 9.3 (3 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 10.0 (1 ratings) | - (0 ratings) |
Observe.ai | Tethr | |
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Likelihood to Recommend | Observe.ai | CollabIP, Inc. (Tethr) |
Pros | Observe.ai | CollabIP, Inc. (Tethr) |
Cons | Observe.ai | CollabIP, Inc. (Tethr) |
Likelihood to Renew | Observe.ai | CollabIP, Inc. (Tethr) No answers on this topic |
Usability | Observe.ai | CollabIP, Inc. (Tethr) No answers on this topic |
Alternatives Considered | Observe.ai | CollabIP, Inc. (Tethr) No answers on this topic |
Return on Investment | Observe.ai | CollabIP, Inc. (Tethr) |
ScreenShots | Observe.ai Screenshots |