Odoo CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Odoo CRM	Score 6.4 out of 10	N/A	Odoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.	$0

Pricing

Odoo CRM

Editions & Modules

One App Free: $0
Standard: $31.10
per month per user
Custom: $46.80
per month per user

Offerings

Pricing Offerings
Odoo CRM
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Optional

Additional Details

The Standard and Custom plans include the Odoo apps for a single fee.

More Pricing Information

Community Pulse
	Odoo CRM
Considered Both Products	Odoo CRM Verified User Anonymous Chose Odoo CRM It stacks up well with other popular CRMs in terms of basic CRM functionality. But when you get into the nitty-gritty details and reporting, it's 5 years behind popular CRMs. Engineers are building the product without any sales or marketing input; that's the only conclusion I … Incentivized Helpful? Krishna Kumar Vprabhu Digital marketing executive Chose Odoo CRM Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you … Incentivized Helpful?

Features

Odoo CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Odoo CRM 4.5 Ratings 54% below category average
Customer data management / contact management	8.00 Ratings
Workflow management	6.00 Ratings
Territory management	1.00 Ratings
Opportunity management	7.00 Ratings
Integration with email client (e.g., Outlook or Gmail)	6.50 Ratings
Contract management	1.00 Ratings
Quote & order management	7.00 Ratings
Interaction tracking	2.00 Ratings
Channel / partner relationship management	2.00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Odoo CRM 8.0 Ratings 4% above category average
Case management	7.00 Ratings
Help desk management	9.00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Odoo CRM 2.0 Ratings 118% below category average
Lead management	2.00 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Odoo CRM 5.0 Ratings 43% below category average
Task management	6.00 Ratings
Billing and invoicing management	7.00 Ratings
Reporting	2.00 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Odoo CRM 1.3 Ratings 142% below category average
Forecasting	2.00 Ratings
Pipeline visualization	1.00 Ratings
Customizable reports	1.00 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Odoo CRM 10.0 Ratings 26% above category average
Custom fields	10.00 Ratings
Custom objects	10.00 Ratings

Security

Comparison of Security features of Product A and Product B
	Odoo CRM 10.0 Ratings 17% above category average
Role-based user permissions	10.00 Ratings

Best Alternatives
	Odoo CRM
Small Businesses	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.3 out of 10
Enterprises	Creatio Score 9.3 out of 10
All Alternatives	View all alternatives

User Ratings
	Odoo CRM
Likelihood to Recommend	4.0 (0 ratings)
Usability	5.0 (0 ratings)
Support Rating	5.0 (0 ratings)

User Testimonials
	Odoo CRM
Likelihood to Recommend	We are not a huge company so it's great for the relatively basic requriements we have for storing customer data and logging conversations. I haven't delved too deep inot opportunity tracking but the little I looked didn't seem quite as strong as a tool like Salesforce which I used previously Incentivized Peter Campbell Sales & Marketing Director Read full review
Pros	Easy to customize with Python or code-free in Studio. Highly granular filtering, grouping, and sorting. Built in data enrichment (extra cost). Incentivized Verified User Anonymous Read full review
Cons	It would be great to have a custom dashboard with editable graphs and reporting The quotation PDF is limited in how it can be changed and I'd prefer using our own custom design rather than the odoo defaults Incentivized Peter Campbell Sales & Marketing Director Read full review
Usability	The technical glitch and delay in opening and going to next lead is the major reason for not continuing with odoo. We faced few lead mismatch between source and CRM count also. The interface and features of Odoo is perfectly well and useful when it comes to process leads and do regular follow up Incentivized Krishna Kumar V Digital marketing executive Read full review
Support Rating	This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing! Incentivized Peter Campbell Sales & Marketing Director Read full review
Alternatives Considered	It stacks up well with other popular CRMs in terms of basic CRM functionality. But when you get into the nitty-gritty details and reporting, it's 5 years behind popular CRMs. Engineers are building the product without any sales or marketing input; that's the only conclusion I get from using Odoo for the past 3 years. Incentivized Verified User Anonymous Read full review
Return on Investment	With the help of odoo we were able to organize the sales process with effective lead management The export and analytics options gives good understanding of process Pipeline options are helping to get idea of revenue projections Incentivized Krishna Kumar V Digital marketing executive Read full review
ScreenShots	Odoo CRM Screenshots