OMBEA Insights vs. Verint Knowledge Management
OMBEA Insights vs. Verint Knowledge Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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OMBEA Insights | N/A | OMBEA Insights is a customer and employee experience management platform designed to help users outsmart competitors. With it, users can capture feedback at any physical or digital touchpoint and let algorithms find the hidden pain points. Discoveries are summarised and presented back as prioritised to-do lists. Smart alerts tell users when something needs immediate attention, while timely reports keep users on top of pain points. On-site Module: Learn… | N/A | |
Verint Knowledge Management | N/A | Verint Knowledge Management aim to help agents find and share the information needed to answer both customer inquiries and questions they may have themselves. The solution helps ensure the answers agents access are consistent, up to date, and easily accessible. | N/A |
OMBEA Insights | Verint Knowledge Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $35 per touchpoint | Optional | ||||||||||||||
Additional Details | Pricing starts at $35 per touchpoint. Volume discounts available. | — | ||||||||||||||
More Pricing Information |
OMBEA Insights | Verint Knowledge Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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OMBEA Insights | Verint Knowledge Management | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
OMBEA Insights | Verint Knowledge Management | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Usability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
OMBEA Insights | Verint Knowledge Management | |
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Likelihood to Recommend | OMBEA No answers on this topic | Verint |
Pros | OMBEA No answers on this topic | Verint |
Cons | OMBEA No answers on this topic | Verint |
Likelihood to Renew | OMBEA No answers on this topic | Verint |
Usability | OMBEA No answers on this topic | Verint |
Support Rating | OMBEA No answers on this topic | Verint |
Implementation Rating | OMBEA No answers on this topic | Verint |
Alternatives Considered | OMBEA No answers on this topic | Verint |
Return on Investment | OMBEA No answers on this topic | Verint |
ScreenShots | OMBEA Insights Screenshots | Verint Knowledge Management Screenshots |