OneSite Leasing and Rents vs. Tenant Turner

OneSite Leasing and Rents is great for a decent-sized portfolio for all property management industries. While I currently use it for the Student Housing sector, I could see it doing the same functions in a Conventional and/or Senior space. I would not say OneSite is suitable for small property management businesses.

Incentivized

Tenant Turner is suited for managing rental properties because tenants can easily schedule viewings online. It is easier to monitor vacant rental properties', and check activation status, lead count, and viewings count. It gives rental, lead and viewing activity reports.

Incentivized

• Keeps accurate records.

Incentivized

• schedule showings
• provide access to future tenants to view the property
• easily monitoring of access for property management companies

Incentivized

• Limited accessibility - Various functions are only available through Internet Explorer.
• Reporting errors - Lately OneSite has experienced several errors within their reporting that have taken a decent amount of time to where it is affected business operations.
• Customer service - OneSite's general customer service line could use some overall improvement in the process it takes to resolve routine issues.

Incentivized

• we receive reports that prospect tenants do not receive the codes
• code do not work at times

Incentivized

The support could use several improvements overall. Often times the agents you are speaking to go through a really slow and tedious troubleshooting process and when you attempt to explain what you've already tried, they still insist you begin at the beginning. The support you get doesn't always match the problem you are trying to solve and they have no online chat option available which is difficult when trying to resolve an issue and not having the time to spend on hold on the phone.

Incentivized

I have only ever used a company made software and Yardi (for a short time). So I'm not too familiar with other software applications. However, in my experience, they all seem to operate very similarly. Most of the reporting and basic functions need to be universal for daily operations. Outside of that, I feel each has an equal amount of pros and cons to their software.

Incentivized

This tool is very easy to use, very convenient and most importantly a toll that helps organize rental properties

Incentivized

• Increased efficiency
• Difficult to learn for some
• Increased costs: They charge per unit per month for absolutely everything.

Incentivized

• easily monitoring of rental properties
• once a property is rented, it's easy to deactivate the viewing access online so people are no longer allowed to view a certain property unlike if it is done manually

Incentivized