Open Dental Software vs. SIDEXIS 4

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Open Dental Software
Score 5.5 out of 10
N/A
Open Dental Software in Portland offers digital charting and eprescribing, and document management, for dentists.N/A
SIDEXIS 4
Score 6.7 out of 10
N/A
SIDEXIS 4 is a dental imaging program from Dentsply Sirona.N/A
Pricing
Open Dental SoftwareSIDEXIS 4
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Open Dental SoftwareSIDEXIS 4
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Open Dental SoftwareSIDEXIS 4
Considered Both Products
Open Dental Software
Chose Open Dental Software
Open Dental is faster than the alternatives, and the support is much better with very low hold times. It's more customizable with lots of plug-ins available, although they aren't really needed. A strong user community group is available as well, where you can see different …
SIDEXIS 4

No answer on this topic

Top Pros

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Top Cons

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User Ratings
Open Dental SoftwareSIDEXIS 4
Likelihood to Recommend
9.5
(3 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Open Dental SoftwareSIDEXIS 4
Likelihood to Recommend
Open Dental Software
Open Dental [Software] is well suited to a practice that is willing to put time into customizing it to their needs. Since it is open-source software, it's not completely ready to use right out of the box, but comes with flexibility that other dental software lack. As such, you can make it work for whatever you need for your individual practice. If you're not super tech-savvy, they have a team that will help you with these customizations at a reasonable cost.
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Dentsply Sirona
No answers on this topic
Pros
Open Dental Software
  • User Interface is simple to learn
  • Integrates well with all imaging programs
  • Support techs are amazing, and remember your name when you call
  • It's cheaper than almost all alternatives, but the value is higher
  • Lots of plug-ins are available
  • Awesome user community of dentists that love to talk about how they've incorporated plug-ins and other features
  • Lots of reports to choose from, or you can make your own
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Dentsply Sirona
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Cons
Open Dental Software
  • Open Dental [Software] has issues when users try to open more than one window at a time.
  • There is no way to copy/paste provider schedules, so you have to schedule each day individually.
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Dentsply Sirona
No answers on this topic
Likelihood to Renew
Open Dental Software
Our practice functions well using Open Dental [Software] and it's a very affordable option. So long as the customer service remains excellent and the price stays competitive, we have no reason to go through the hassle of changing software.
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Dentsply Sirona
No answers on this topic
Usability
Open Dental Software
Open Dental [Software] works great....until you try to open multiple windows. This is the one feature that needs serious improvement with the product. I've had to force quit/terminate the software more times than I can count because it froze when I tried to open up a second window to complete a task. Other than this one issue, it's a very usable product.
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Dentsply Sirona
No answers on this topic
Support Rating
Open Dental Software
Open Dental's customer support team has gone above and beyond for us. There was a 2-3 month period where we couldn't go more than 5 minutes without the software crashing - which was an issue with our server and not with their product. Despite it being our issue, the customer service team remained in constant contact with us and with our IT support company until the issue was resolved.
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Dentsply Sirona
No answers on this topic
Alternatives Considered
Open Dental Software
Open Dental is faster than the alternatives, and the support is much better with very low hold times. It's more customizable with lots of plug-ins available, although they aren't really needed. A strong user community group is available as well, where you can see different use cases and read up on experiences of other users of the software.
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Dentsply Sirona
No answers on this topic
Return on Investment
Open Dental Software
  • The cost of Open Dental is minimal, so ROI is huge.
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Dentsply Sirona
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ScreenShots