OpenSearch vs. SearchUnify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenSearch
Score 8.3 out of 10
N/A
OpenSearch is an open-source software suite for search, analytics, and observability applications licensed under Apache 2.0. Powered by Apache Lucene and driven by the OpenSearch Project community, OpenSearch offers a vendor-agnostic toolset that can be used to build applications, or as an end-to-end solution, or connected with preferred open-source tools or partner projects.N/A
SearchUnify
Score 9.4 out of 10
N/A
SearchUnify is an enterprise agentic platform for elevating self-service and customer support outcomes. SearchUnify’s Cognitive Search empowers enterprises to deliver more relevant, personalized, and efficient search experiences. SearchUnify is continuously evolving with its Agentic AI Solutions like SearchUnifyGPT*, SearchUnify Contextual Relevance Engine (SCORE) Framework, and SearchUnifyFRAG*. Each of these components has a unique role in creating a comprehensive knowledge discovery…N/A
Pricing
OpenSearchSearchUnify
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OpenSearchSearchUnify
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
OpenSearchSearchUnify
Best Alternatives
OpenSearchSearchUnify
Small Businesses
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Enterprises
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpenSearchSearchUnify
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
OpenSearchSearchUnify
Likelihood to Recommend
Open Source
OpenSearch Service presents a cost-effective pricing model, allowing users to pay solely for their usage without being burdened by minimum fees or upfront commitments. Its seamless integration with various AWS services enhances its adaptability for a wide range of data analysis requirements and also I love using it isn't it enough.
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Grazitti Interactive
SearchUnify is well suited when you'd like to search a lot of content. The filtering mechanism is excellent as well as the ability to boost content - it's like having our own search engine. The power of the platform is the dashboard and its metrics which provides tremendous insight into our improving our SEO and discoverability.
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Pros
Open Source
  • Gives us millisecond response times
  • Mainly open-source
  • Integration Seamlessly with AWS
  • Has a very big community so problems are fixes sooner then later
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Grazitti Interactive
No answers on this topic
Cons
Open Source
  • Needs more descriptive documentation
  • The UI feels a bit old
  • Some functionality still doesn't work correctly
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Grazitti Interactive
No answers on this topic
Alternatives Considered
Open Source
Well as I said, Elastic is behind paywall now and managing OpenSearch through AWS is so seamless that we just love it. It gets updates faster we don't have to manage separate infra and many other settings to work with elastic search and some of the tools that it provides are better then them.
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Grazitti Interactive
No answers on this topic
Return on Investment
Open Source
  • Well we had 200 ms response times which decreased to 100ms while using OpenSearch
  • Easy to use security plugins we dont need external IAM
  • Super Easy Integration with many AWS Services such as kinsesi data stream and dynamoDB
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Grazitti Interactive
No answers on this topic
ScreenShots

SearchUnify Screenshots

Screenshot of Primary Customer Use CasesScreenshot of SearchUnify's Enterprise Agentic PlatformScreenshot of SearchUnify for Self-serviceScreenshot of SearchUnify for Customer SupportScreenshot of SearchUnify Elevates Support and Self-service outcomes for Leading EnterprisesScreenshot of Why Choose SearchUnify