OpenTable vs. Yelp for Business

It all comes down to budget and options. Most places that can be found in the app are in the upper price range, so if the company is paying for the meal we immediately look for something in OpenTable. If each one of us is paying for its meal, the selection process might be a bit longer and we might have to make the reservation via phone call or just show up and hope we get a table.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Our company was one of the top rated businesses for the services that we provide in the area. We cancelled our subscription to promote on Yelp. Yelp deleted A LOT of valid genuine reviews that were left by our customers, that dropped our rating way down in my opinion

• Reservations are reliable.
• Options are well organized and that speed decision making.
• The ability to save restaurants I liked.
• UI is clean, color scheme looks good.
• Lots of information about the place is provided, including specific price range and safety precautions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Having more places on it.
• Better suggestions by location. I live in the border with US and even though I open the app on the mexican side, it suggests US restaurants.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

One of the lowest. We have invested in other Marketing businesses.

• It's hard to calculate but it saves time and time is money.
• Helps take into account the expense process because we know what kind of payment type we can use at each place.
• Helps us select the correct place if we are going to talk shop or just team-build.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Reaching new customers in the area
• Losing customers due to Yelp deleting valid 5 star reviews I believe