Takes the dread off of "What do you want to eat?"
Making reservations for business meals. Most times they're not planned so it helps to have an app where you can make a reservation for 30 …
Starting at $29 per month
View PricingOverview
What is OpenTable?
OpenTable is an online reservation system and reputation management technology for restaurants, bars, hotels, as well as takeout and delivery services, providing "Near Me" location services for customers to bolster reservations and online orders for businesses, a ratings and reviews…
Recent Reviews
Reviewer Pros & Cons
Pricing
Basic
$29
Cloud
per month
Core
$249
Cloud
per month
Pro
$449
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is OpenTable?
OpenTable Video
Your restaurant has personality—now let it shine! From boisterous bar seating to prime patio spots or cozy backrooms, help guests find their just-right spot when you offer your dining areas on OpenTable.
Interested in getting this feature for your restaurant? Learn more here:...
 Show More OpenTable Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(7)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users have made several recommendations for OpenTable based on their experiences. Many users recommend using OpenTable to make restaurant reservations without the need for a phone call. They have found it to be a convenient and efficient way to book tables. OpenTable is highly recommended by users for its quick and easy booking process. Users find it painless to search for and reserve restaurants, making it a preferred choice for their dining needs. OpenTable receives positive reviews from users for its reliability in reserving tables at various restaurants. Users consider it a trustworthy tool that consistently delivers on its promise of securing reservations. In addition to these three common recommendations, users also suggest other features such as using the OpenTable Connect platform for the restaurant industry, improving customer service availability during peak hours, and encouraging staff members to utilize OpenTable to save time and money. Users also appreciate the ability to accrue points for free certificates through the program and recommend downloading the OpenTable mobile app for both personal and business use. Overall, these recommendations highlight the ease of use, reliability, and convenience that OpenTable offers to its users.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
September 13, 2023
Takes the dread off of "What do you want to eat?"
Making reservations for business meals. Most times they're not planned so it helps to have an app where you can make a reservation for 30 minutes later without the hassle of having to step out and call the restaurant. It also helps select the restaurant because most people have used OpenTable personally and they can see the restaurants' information, pictures, reviews, etc.
- Reservations are reliable.
- Options are well organized and that speed decision making.
- The ability to save restaurants I liked.
- UI is clean, color scheme looks good.
- Lots of information about the place is provided, including specific price range and safety precautions.
- Having more places on it.
- Better suggestions by location. I live in the border with US and even though I open the app on the mexican side, it suggests US restaurants.
- Restaurant information.
- Saving places.
- Lots of pictures.
- Google maps integration.
- It's hard to calculate but it saves time and time is money.
- Helps take into account the expense process because we know what kind of payment type we can use at each place.
- Helps us select the correct place if we are going to talk shop or just team-build.