#1 most frequent
United States of America
62.6%11,380 installations of 18,166
What is OpenTable?
OpenTable is an online reservation system and reputation management technology for restaurants, bars, hotels, as well as takeout and delivery services, providing "Near Me" location services for customers to bolster reservations and online orders for businesses, a ratings and reviews aggregation and response management tool, and benchmark analysis.
Categories & Use Cases
Videos
Who Buys & Uses OpenTable
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
10.6%1,920 installations of 18,166
#3 most frequent
Germany
7.6%1,383 installations of 18,166
Takes the dread off of "What do you want to eat?"
Use Cases and Deployment Scope
Making reservations for business meals. Most times they're not planned so it helps to have an app where you can make a reservation for 30 minutes later without the hassle of having to step out and call the restaurant. It also helps select the restaurant because most people have used OpenTable personally and they can see the restaurants' information, pictures, reviews, etc.
Pros
- Reservations are reliable.
- Options are well organized and that speed decision making.
- The ability to save restaurants I liked.
- UI is clean, color scheme looks good.
- Lots of information about the place is provided, including specific price range and safety precautions.
Cons
- Having more places on it.
- Better suggestions by location. I live in the border with US and even though I open the app on the mexican side, it suggests US restaurants.
Most Important Features
- Restaurant information.
- Saving places.
- Lots of pictures.
- Google maps integration.
Return on Investment
- It's hard to calculate but it saves time and time is money.
- Helps take into account the expense process because we know what kind of payment type we can use at each place.
- Helps us select the correct place if we are going to talk shop or just team-build.
Other Software Used
NetSuite ERP, SAP Concur, OneNote, Postman, Microsoft Visual Studio Code