TrustRadius: an HG Insights company

OpenText Asset Management X vs. OpenText Dimensions CM

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Asset Management X

    Score10 out of 10
    N/AMicro Focus Asset Management X (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.

    $79

    per month per agent

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    OpenText Asset Management XOpenText Dimensions CM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Asset Management XOpenText Dimensions CM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OpenText Asset Management XOpenText Dimensions CM
    IT Asset Management
    Comparison of IT Asset Management features of OpenText Asset Management X and OpenText Dimensions CM
    Feature
    OpenText Asset Management X
    7.0
    2 Ratings
    10% below category average
    OpenText Dimensions CM
    -
    Ratings
    Software and hardware inventory tracking8.02 Ratings00 Ratings
    License management4.02 Ratings00 Ratings
    Asset lifecycle monitoring9.02 Ratings00 Ratings
    Contract management7.02 Ratings00 Ratings
    Asset relationship management7.02 Ratings00 Ratings
    Best Alternatives
    OpenText Asset Management XOpenText Dimensions CM
    Small Businesses
    No answers on this topic
    GitHub
    Score9.2 out of 10
    Medium-sized Companies
    KACE Asset Management Appliance
    Score8.9 out of 10
    Git
    Score10 out of 10
    Enterprises
    KACE Systems Management Appliance
    Score9 out of 10
    Perforce P4
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Asset Management XOpenText Dimensions CM
    Likelihood to Recommend
    7.0
    (2 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Asset Management XOpenText Dimensions CM
    Likelihood to Recommend
    OpenText
    Asset Manager is great for people who understand the Software Development Lifecycle and are familiar with the terminology, however for a new assistant, or a new novice user, the software can seem over-whelming with the rather confusing terminology and a multitude of tabs that open up. It's definitely great software to use for a professional PM, however an assistant would be lost in the tools being offered.
    Incentivized
    Read full review
    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
    Read full review
    Pros
    OpenText
    • Export Excel function
    • Notifications
    • Display set up
    • Contract to asset relationship
    Incentivized
    Read full review
    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
    Read full review
    Cons
    OpenText
    • Need more video tutorials - Although HP has great FAQs and has included the keyword search for topics, but some video tutorials would be great to help a new user.
    • Overwhelming at times. I remember when I first started using the software, just the magnitude of tools were too much. However even though I don't use half the tools even now, just the possibility of more functions available to me, makes it a great software.
    • Secure Log-in - I would like HP to invest into single sign-on where you don't need to put in your user ID & password constantly. A push notification to a personal device would a great added feature.
    Incentivized
    Read full review
    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    I find HP Asset Manager useful but sometimes too much data needs to be entered.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    OpenText
    I have used 2 systems (chevron and HPAM), each has it's pluses and minuses. Once I was comfortable with the system I gave it an above average score
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    OpenText
    Have not interacted with HP support that much
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    OpenText
    HP Asset Manager is definitely enterprise grade, whereas the other asset Management programs I have are specific to either one industry or a smaller locations that might not need the deep analysis & reporting functionalities & tools that are provided by HP. The cost is indeed higher than other programs like Fox Graphic Tracker (Internal Software) and Samange that I have used in the past, but for a large enterprise with multiple ongoing projects, HP Asset Manager is the way to go !
    Incentivized
    Read full review
    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • HP Asset Manager is great for compliance purposes. We know we have all the licenses in place when needed for upgrades or yearly reviews. Saves us times.
    • Ability to track & print reports saves PMs time in quartely reviews.
    • Great way to prepare for any presentations by the use of analytical tools which saves us money in investing in other software for presentation purposes.
    Incentivized
    Read full review
    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
    Read full review
    ScreenShots