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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A

    Rewind Backups

    Score9.7 out of 10
    N/ARewind from Third Blink Software in Ontario (dba Rewind) is a service that protects the data that is driving your ecommerce and small to midsize businesses, focusing on backing up data that lives in the cloud – specifically in apps like Shopify, BigCommerce, and QuickBooks Online.

    $44

    per month (up to 11 users for starting price)

    Pricing
    OpenText Dimensions CMRewind Backups
    Editions & Modules
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    Offerings
    Pricing Offerings
    OpenText Dimensions CMRewind Backups
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Dimensions CMRewind Backups
    Considered Both Products
    OpenText
    No answer on this topic
    Rewind Software Inc.
    No answer on this topic
    Key User Insights
    Would buy again
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    100%
    Would buy again
    5 Answers
    Delivers good value for the price
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    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
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    Implementation went as expected
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    100%
    Implementation went as expected
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    OpenText Dimensions CMRewind Backups
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    User Ratings
    OpenText Dimensions CMRewind Backups
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.6
    (5 ratings)
    User Testimonials
    OpenText Dimensions CMRewind Backups
    Likelihood to Recommend
    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
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    Rewind Software Inc.
    If your business (or your clients) use QBO using Rewind is an absolute no-brainer in my book. For a modest monthly cost (less than $10 per month per QBO file) you get cheap insurance against losing data and having to spend endless hours re-creating everything. When we use QB Desktop we back up the client QB files for the same reason. Now that things are increasingly moving to QBO we have the same option through Rewind.
    Incentivized
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    Pros
    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
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    Rewind Software Inc.
    • I like that it has an organized and very simple-to-use user interface, with a very striking and colorful appearance.
    • The one that allows you to make backup copies in an automated way, leaving aside the long manual process and its wait.
    • The one that grants an incredible rewind function that differentiates it from the rest and gives the advantage of reestablishing any unwanted step or change that is not to our liking.
    • The one that is a software that not only covers the creation of backup copies but also provides the protection of these thanks to its encryption.
    Incentivized
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    Cons
    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
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    Rewind Software Inc.
    • The interface is a bit slow; it would be nice to have something much more interactive and visually appealing. Not only that, but platform loading times in general can be slow. However, making copies or rewinds flows daily.
    Incentivized
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    Alternatives Considered
    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
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    Rewind Software Inc.
    Trello only has manual backup options, which only save raw data in the form of spreadsheet exports--which would be a nightmare to rebuild into new boards! Other Trello backup options were similar. Rewind is the only one I've found that can recover the boards as they were at specific moments in time (i.e. right before losing data).
    Incentivized
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    Return on Investment
    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
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    Rewind Software Inc.
    • I feel a lot more liberated to experiment with different page layouts and styles without worrying about causing any damage to the shop.
    • With the ability to rewind and restore to a previous backup, we have more peace of mind while experimenting with new functionality.
    • I don't have to worry about remembering to back up because it does it for me on a regular basis.
    Incentivized
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