OpenText Dimensions CM vs. SolarWinds Task Factory

Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules

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Since I started working with this great tool all data analysis programs have been running effectively. Implementation of projects and tasks have been effective and reliable. Data collected from each department gives us working plan on better management of various programs. The Dimension Merge SCD Transform helps us to load large volumes of data within a short period of time.

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• Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
• Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
• Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.

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• The single most beneficial component to Task Factory is the Upsert component. If you're familiar with writing MERGE statements in T-SQL, you'll appreciate the Upsert component. Drag the component into your Data Flow and a few clicks later you have a MERGE without the code complexities.
• Where some native SSIS components leave you wanting more, Task Factory extends on many of these components as well as support for data sources not native to SSIS components.
• The number of extra components that come in the Task Factory tool kit will expand your tool belt to do just about anything you need or want to accomplish in SSIS.

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• The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
• My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.

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• It was built by Pragmatic Works who sold it to SentryOne and now Solar Winds, concerned about future support. SolarWinds is discontinuing support for related products such as BiXpress.
• Had issues with connecting to certain versions of SQL Server - would fail when deploying one package - had to deploy the entire solutions.
• Occasional random failures observed with the Filter tranform.

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Task Factory has become a key product for our use of doing ETL work in SSIS. Their custom SSIS components allow us to work simply on the data engineering side of things. We can ignore the lower level work needed to connect to disparate data sources. This allows us to work faster and provide more value to the business

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Compared to some of the other transformations I have worked with, it really is pretty simple for the type of functionality you get

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Overall, the best vendor we currently have on the data side of the house. No issues, issues are resolved very quickly and upgrades go without any issues.

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Overall it went smoothly. Had a couple of gotchas with licensing and upgrading but nothing that really stopped us.

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Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM

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ZappySys is an alternative provider that we tested. However, we found the ease of use, set up and installation to be much simplier and quicker using Task Factory. ZappySys has a number of the same connectors but are more difficult to setup and the GUI is not as intuitive and simple to use.

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• Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
• There has been no negative impact on our company.

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• We were able to support our developers with Task Factory features and reduce the development time by 40%.
• Recently Task Factory has changed their pricing module and it seems to be pretty costly for our process. Our business team has started to evaluate whether this is worth it going forward.

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