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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A

    Tricentis qTest

    Score8.7 out of 10
    N/ATricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

    $1,200

    per year per user

    Pricing
    OpenText Dimensions CMTricentis qTest
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Dimensions CMTricentis qTest
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Dimensions CMTricentis qTest
    Considered Both Products
    OpenText
    No answer on this topic
    Tricentis
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    31 Answers
    Delivers good value for the price
    No answers on this topic
    84%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    37 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    78%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    27 Answers
    Features
    OpenText Dimensions CMTricentis qTest
    Test Management
    Comparison of Test Management features of OpenText Dimensions CM and Tricentis qTest
    Feature
    OpenText Dimensions CM
    -
    Ratings
    Tricentis qTest
    8.3
    38 Ratings
    3% above category average
    Centralized test management00 Ratings8.037 Ratings
    Manage test hosts and schedules00 Ratings8.832 Ratings
    Map tests to user stories00 Ratings7.68 Ratings
    Test execution reporting00 Ratings9.237 Ratings
    Defect management00 Ratings7.932 Ratings
    Best Alternatives
    OpenText Dimensions CMTricentis qTest
    Small Businesses
    GitHub
    Score9.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Git
    Score10 out of 10
    No answers on this topic
    Enterprises
    Perforce P4
    Score7.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Dimensions CMTricentis qTest
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.9
    (40 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    OpenText Dimensions CMTricentis qTest
    Likelihood to Recommend
    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
    Read full review
    Tricentis
    Tricentis qTest integrates seamlessly with Jira, making it ideal for teams that manage user stories and defects in Jira while keeping test cases and execution in qTest. When paired with automation tools like tosca, Selenium, or WebdriverIO, qTest is excellent for aggregating both manual and automated test results in one place.
    Incentivized
    Read full review
    Pros
    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
    Read full review
    Tricentis
    • Tricentis qTest manages test cases very well and keeps step by step by details of each and every scenarios
    • Tricentis qTest provides all the details related to functionality in a single place which saves time and efforts of QA
    • QA doesnt require much knowledge for test case execution as every details are there in Tricentis qTest test cases which saves the time of knowledge transfer
    Incentivized
    Read full review
    Cons
    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
    Read full review
    Tricentis
    • We can add some more integration features with JIRA so the users can directly mark the test as executed from JIRA itself when functional testing is done.
    • Tricentis qTest can provide some features like sending reminders for retesting if there are failed test cases marked while testing to keep Tricentis qTest up to date.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    No answers on this topic
    Tricentis
    This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Tricentis
    It successfully balances deep enterprise functionality with a clean and modern interface. One of its strongest points is the intuitive, folder based navigation, which makes organizing test case and cycles feel natural. Learning curve is relatively shallow for the new team members to become productive without extensive onboarding. Also the deep integration with JIRA is a significant boost to its usability.
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    Tricentis
    The actual answer is 0. I have never experienced worse support, whether personal or professional
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    No answers on this topic
    Tricentis
    Again, supporting documentation could have been a lot better
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
    Read full review
    Tricentis
    All of them offer formidable solutions in the test management realm, but each one caters to different niche and need. qTest distinguishes itself with its deep integration capabilities, especially with Agile and DevOps tools, enabling streamlined CI/CD process. Its modern, user-centric interface contrasts with ALM's more dated appearance and complex setup. While TestRail provides a clean user experience and caters to a broad spectrum of business, qTest's scalability, from SMBs to large enterprises, stands out. PractiTest's cloud-based solution is geared towards mid-sized companies, but qTest's flexibility, advanced analytics, and robust reporting grant teams actionable insights. qTest' approach to a more holistic test management closely aligning with modern software development practices
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
    Read full review
    Tricentis
    • Integrating qTest in our workflow helped us in 52% reduction in test authoring effort
    • Overall project management and the time calculation for the quality checking of each project can be managed good in qTest
    • It provides full tracability of a single project from the requirements to the defects raised it helps our team a lot
    Read full review
    ScreenShots

    Tricentis qTest Screenshots

    Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards