TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText SendSecure

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A

    SignEasy

    Score8.1 out of 10
    N/ASignEasy is a simple and fast way to sign or get documents signed from a phone, tablet or computer. SignEasy is used by businesses and individuals across industries such as real estate, legal, accounting, banking, HR, sales, and logistics from over 150 countries. The vendor says the benefits of using SignEasy include being able to close deals faster, cut costs and delight customers by eliminating the need to print, scan or fax documents. Notable clients include…

    $20

    per month/for 1 user

    Pricing
    OpenText SendSecureSignEasy
    Editions & Modules
    No answers on this topic
    Plus
    $20
    per month/for 1 user
    Professional
    $25
    per month/for 1 user
    Premium
    $25
    per user/per month
    Offerings
    Pricing Offerings
    OpenText SendSecureSignEasy
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText SendSecureSignEasy
    Considered Both Products
    OpenText
    No answer on this topic
    Glykka LLC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    OpenText SendSecureSignEasy
    Small Businesses
    FileZilla
    Score9.2 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    FileZilla
    Score9.2 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Fortra's GoAnywhere MFT
    Score7.6 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText SendSecureSignEasy
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OpenText SendSecureSignEasy
    Likelihood to Recommend
    OpenText
    It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
    Incentivized
    Read full review
    Glykka LLC
    If you have an operation like us in which you cannot start operations with your client until you have all the documentation signed, this is the right option, since in urgent matters with proper coordination you can have all the legal paperwork signed in just a few minutes.

    Sometimes the electronic signature of certain documents is not yet clear under the Mexican law to be accepted with the same validity as a handwritten signature. So we still get the paper copies.
    Incentivized
    Read full review
    Pros
    OpenText
    • It is very user-friendly even for users that are not particularly tech-savvy.
    • The integration into Outlook makes it so convenient to use.
    • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
    Incentivized
    Read full review
    Glykka LLC
    • Enables sign off of digitally signed and locked documents
    • Insert data into fields like name, address etc. quickly with single click.
    • Insert freeform text
    • multi location access.
    • multi platform access like phone, ipad, PC
    Incentivized
    Read full review
    Cons
    OpenText
    • Only compatible with Outlook 2010 or newer.
    • Only compatible with Windows OS.
    • No other complaints so far.
    Incentivized
    Read full review
    Glykka LLC
    • Would always appreciate a lower price point...
    • Wish there were email templates that go along with the documents so we didn't have to write a new one each time.
    Incentivized
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    Glykka LLC
    The email me several times a year to check in and see that we are doing well or if we have any questions. They have also flown to us from their HQ to Dallas, TX to come tour our facility and see how we use their product first hand.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    None. We were not able to email securely.
    Incentivized
    Read full review
    Glykka LLC
    Adobe does not allow you to save signatures, easily enter dates, and its form structure is clunky to work with. SignEasy is more user-friendly.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • It allowed us to become HIPAA compliant with email.
    • It integrates seamlessly into our current email interface.
    • Support we have received has been excellent. Always timely.
    Incentivized
    Read full review
    Glykka LLC
    • It is total. The decrease in the cost of obtaining the client in the final item of the process is almost total. With just one month of what was previously spent on parcels we can cover a year of the service of this platform.
    • We save a lot of paper in the process.
    • We have a complete traceability of the information and we reduce the loss of important documents.
    Incentivized
    Read full review
    ScreenShots

    OpenText SendSecure Screenshots

    Screenshot of Ephemeral SafeBoxScreenshot of Seamless integration with Outlook (Office 365)