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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText WEM

    Score9 out of 10
    N/AOpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.N/A

    SmartIQ

    Score10 out of 10
    N/ASmartIQ (formerly Intelledox) is a digital experience and transaction management application providing digitization of forms and customer workflow automation to support faster customer onboarding and servicing. Intelledox was acquired by Smart Communications in July of 2019.N/A
    Pricing
    OpenText WEMSmartIQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText WEMSmartIQ
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    OpenText WEMSmartIQ
    Security
    Comparison of Security features of OpenText WEM and SmartIQ
    Feature
    OpenText WEM
    8.5
    2 Ratings
    3% above category average
    SmartIQ
    -
    Ratings
    Role-based user permissions8.52 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of OpenText WEM and SmartIQ
    Feature
    OpenText WEM
    8.2
    2 Ratings
    5% above category average
    SmartIQ
    -
    Ratings
    API8.52 Ratings00 Ratings
    Internationalization / multi-language8.01 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of OpenText WEM and SmartIQ
    Feature
    OpenText WEM
    7.9
    2 Ratings
    1% above category average
    SmartIQ
    -
    Ratings
    WYSIWYG editor7.42 Ratings00 Ratings
    Code quality / cleanliness8.02 Ratings00 Ratings
    Admin section8.02 Ratings00 Ratings
    Page templates7.52 Ratings00 Ratings
    Library of website themes8.52 Ratings00 Ratings
    Mobile optimization / responsive design7.52 Ratings00 Ratings
    Publishing workflow8.02 Ratings00 Ratings
    Form generator8.52 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of OpenText WEM and SmartIQ
    Feature
    OpenText WEM
    8.6
    2 Ratings
    14% above category average
    SmartIQ
    -
    Ratings
    Content taxonomy8.52 Ratings00 Ratings
    SEO support7.42 Ratings00 Ratings
    Bulk management9.02 Ratings00 Ratings
    Availability / breadth of extensions9.02 Ratings00 Ratings
    Community / comment management9.02 Ratings00 Ratings
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    OpenText WEMSmartIQ
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    QuestionPro
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    User Ratings
    OpenText WEMSmartIQ
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.5
    (2 ratings)
    User Testimonials
    OpenText WEMSmartIQ
    Likelihood to Recommend
    OpenText
    Areas where OpenText WEM is well suited 1. Improved digital/web presence of the organization's leaders globally. 2. Established the leaders as go-to experts for thought leadership and domain knowledge among C-level executives of related industries. 3. Amplified the client’s marketing and branding efforts. 4. Customer engagement reflected by interaction count on social media—likes,comments and conversations.
    Incentivized
    Read full review
    Smart Communications
    Using the Intelledox Infiniti product has improved the overall process by reducing confusion for applicants while also improving the data quality sent to [the] internal system.
    Incentivized
    Read full review
    Pros
    OpenText
    • Easier management of websites.
    • Integrates well with Portal to deliver news, working like a blog.
    Incentivized
    Read full review
    Smart Communications
    • Easily upload supporting documents
    • easy to navigate
    Incentivized
    Read full review
    Cons
    OpenText
    • It's unable to connect user accounts so that accounts are set and utilize a single sign-in.
    Incentivized
    Read full review
    Smart Communications
    • Make signatures more realistic
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image
    through unique design language and templatization of collaterals, consistent
    messaging, and regular competitor benchmarking. 2. Enables lead generation through
    high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet
    client regularly for project review meetings and feedback on engagement
    Incentivized
    Read full review
    Smart Communications
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • Improved online engagement.
    • Speeds up our digital transformation my the day.
    • Modernizing our web content management system.
    Incentivized
    Read full review
    Smart Communications
    • streamlined the loan process
    • able to complete documents remotely during a pandemic
    Incentivized
    Read full review
    ScreenShots