OpenText WEM Review
May 06, 2022
OpenText WEM Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with OpenText WEM
OpenText WEM helped us with
1. Enhanced customer & content focus -
Benchmarking in the Market place
Develop ‘Input-Output’ metrics for processes
End-to-end operational metrics &SLAs
Quality measurement &monitoring
Process standardization
Process improvement & Re engineering
Up-selling and Cross-selling techniques.
2. Accelerate business expansion
Speed to market–New product/service launch
Provide local expertise & experience
Provide local market relationships(E.g. regulators, vendors)
Technology identification,implementation & integration
Marketing analytics – Identify &exploit sales potential through Operations
1. Enhanced customer & content focus -
Benchmarking in the Market place
Develop ‘Input-Output’ metrics for processes
End-to-end operational metrics &SLAs
Quality measurement &monitoring
Process standardization
Process improvement & Re engineering
Up-selling and Cross-selling techniques.
2. Accelerate business expansion
Speed to market–New product/service launch
Provide local expertise & experience
Provide local market relationships(E.g. regulators, vendors)
Technology identification,implementation & integration
Marketing analytics – Identify &exploit sales potential through Operations
Pros
- Reduce Operating Costs
- People Readiness
- Knowledge / Update management
Cons
- Process Knowledge Assessments
- Response management
- Peer Analysis & Trend Analysis
- Interested internal and external readership base reflected by the comments on the blog page, and social media posts.
- Conceptualization of creative themes for events and creation of assets ranging from email signatures and program books to micro sites and registration platforms
- UI audit of new platforms and revamp in line with findings for enhanced UX; creation of demo videos for customer pitches
We have choosen OpenText WEM against other vendors because :
1. Helped client reinforce brand image
through unique design language and templatization of collaterals, consistent
messaging, and regular competitor benchmarking.
2. Enables lead generation through
high-quality gated collateral, product videos, etc.
3. Senior management and sales lead meet
client regularly for project review meetings and feedback on engagement
1. Helped client reinforce brand image
through unique design language and templatization of collaterals, consistent
messaging, and regular competitor benchmarking.
2. Enables lead generation through
high-quality gated collateral, product videos, etc.
3. Senior management and sales lead meet
client regularly for project review meetings and feedback on engagement
Do you think OpenText WEM delivers good value for the price?
Yes
Are you happy with OpenText WEM's feature set?
Yes
Did OpenText WEM live up to sales and marketing promises?
Yes
Did implementation of OpenText WEM go as expected?
Yes
Would you buy OpenText WEM again?
Yes
Comments
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