Oracle Real User Experience Insight (discontinued) vs. SolarWinds AppOptics

It supports multiple state-of-the-art technologies for data collection. It can support passive, zero-touch network data collection as well as various forms of Browser and Server instrumentation. The business, therefore, needs to start monitoring the experience of the real user. They need to set up Key Performance Indicators (KPI) that reflect the experience of the end-user. Service Level Agreements (SLAs) also need to be set up particularly at the business services level, in addition to the normal SLAs set up for the infrastructure availability and performance.

Incentivized

AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.

Incentivized

• KPI dashboard
• Data Browser
• Performance and Violation Overview

Incentivized

• Request tracing with code profiling.
• Automated alerting on latency and response codes for each API.
• Low resource overhead while collecting data from our application servers.
• Highly performant dashboard that enables us to make progress rapidly.
• Very resilient. We have not seen a downtime in their service in the entire year that we have used them.
• Identify database and cache requests that are taking longer than expected

Incentivized

• High cost.
• Training is very expensive.

Incentivized

• The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.

Incentivized

We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future

Incentivized

As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET

Incentivized

Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.

Incentivized

ExtraHop. I did use it, but it projects almost the same matrix.

Incentivized

What we found positive in AppOptics from others is:

• Easy to install and manage.
• Various stack support.
• Point to point deep-dive metrics and correlation.
• Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
• Alerts can be sent on different channels.

Incentivized

• Executive dashboard.
• RUEI can be used to monitor end-user activity and business services.

Incentivized

• Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting.
• As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided.
• Dashboards can be useful for making future strategy based on trends.
• Installation and integration is easy.

Incentivized